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Utilizing a TOS to exploit small businesses in a domain they have little expertise in. "GrubHub has done nothing wrong", indeed.

• Traster 7y ago
  Terms of service is the wrong term really. These restaurants signed a contract with another business to receive a service. They didn't read the contract. People running businesses shouldn't be signing contracts without at the very least reading the document carefully. These are absolutely not analagous to Terms of Service and businesses do not enjoy consumer protection laws. These contracts just could just as easily said "Grubhub has the right to offer 10% discounts on weekends" - it wouldn't even be unusual.
  • jakelazaroff 7y ago
    Why do you think "terms of service" is the wrong term? The article refers to it as such multiple times.
    • marcosdumay 7y ago
      Terms of service usually apply to site visitors, not commercial partners.