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Lied perhaps ... or somebody made a mistake. Support rep might just not have understood the information they were seeing on their screen. Why immediately say TH
by nicky0 7y ago
Lied perhaps ... or somebody made a mistake. Support rep might just not have understood the information they were seeing on their screen. Why immediately say THEY LIED rather than, they were mistaken. I find it more fruitful in life not to assume bad faith from the outset.
- pbhjpbhj 7y agoFair point, PayPal were possibly mistaken because they've designed their system badly. They have it in their power to ensure they're not mistaken. Choosing to tell a falsehood as truth ... now, there's a name for that ... I'm assuming good faith on behalf of the OP primarily because I've had a similar experience of missing transactions on PayPal.