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People think they buy from "Amazon" and not a "marketplace", as it's how it used to be. Even though it's now more or less just a high-valued ebay clone. Hundred

People think they buy from "Amazon" and not a "marketplace", as it's how it used to be. Even though it's now more or less just a high-valued ebay clone. Hundreds of duplicates, lots of shitty items.

godzillabrennus 7y ago
I regularly start my purchasing off amazon now that it’s so untrustworthy.
- OrgNet 7y ago
  I just try to avoid Amazon because of the horrible warranty experience I had with an Amazon Fire Kid Edition tablet
  - StudentStuff 7y ago
    Did they refuse a warranty repair? They do pitch those tablets at a loss leader price to try and own the low end tablet market. I think the Fire tablets have severely undermined people's opinions of what a non-Apple tablet is.
    - OrgNet 7y ago
      They ended up replacing it after a month of back-and-forth repetitive communications... but it was a pain and it ended up costing me because I had to reship it to a family member in another country because it didn't come on time. They apparently lost the defective tablet that I returned somewhere in their system.
  - liveoneggs 7y ago
    aren't they supposed to be no-questions replacement?
- peteretep 7y ago
  I know right? I actually used the Walmart website recently for a purchase _shudder_ of razor blades because I simply don’t trust Amazon any more. I cannot understand how this is good for them.
  - cannonedhamster 7y ago
    You should check out Dorco for razors. You can order directly from the manufacturer of the razors and the customer service has always been superb.
Waterluvian 7y ago
I always thought that "shipped and sold by Amazon" means actual Amazon (except for the group binning issue). And "fulfilled by Amazon" means they're holding and selling some other company's stock. Is this not accurate?
- blankley 7y ago
  That is correct.
- jacobolus 7y ago
  I have found that “shipped and sold by amazon” also involves a very high proportion of defective or counterfeit items. Even with books, there are many copyright-violating counterfeits, alongside many “printed on demand” copies at horrible quality (but not advertised as such) under some kind of shady deal Amazon forced down publishers’ throats. Unfortunately Amazon has driven many alternative vendors out of the market, so it’s sometimes hard to find things elsewhere online.
  - Waterluvian 7y ago
    I hear this complaint about quality a lot online. But I've been buying for ten years, hundreds of orders. And not once have I had a complaint. The closest I got was a broken Amazon branded space heater but they recalled all of them last week so that feels like an anomaly. So I'm not really sure what to think.
    - cannonedhamster 7y ago
      I've definitely noticed a huge drop in quality over the years. Depending upon what you order it's safer to go through AliExpress. I wouldn't buy anything that I value my life or my data for from Amazon.
- fencepost 7y ago
  It's kind of accurate but incomplete. What you're missing is that Amazon does "commingling" in which all sellers of item X (including Amazon itself) submit inventory to Amazon and all of that inventory of supposedly identical items is put together into one big pool. If someone manages to submit counterfeit items, they have successfully contaminated the pool so some seller's customer is going to get counterfeit goods by it probably won't be a customer of the counterfeiter. That's not actually relevant for this case, however. In this case it sounds like the item in question was not fulfilled by Amazon but was directly shipped by a seller who is no longer active and cannot be reached using whatever contact information Amazon has. I'm actually kind of surprised by this ruling because it seems like it is requiring Amazon to maintain current contact information for former sellers for some indeterminate amount of time. I guess the closest thing that I'm thinking of in terms of another business working like this is dropshipping where you sell items without maintaining an inventory but instead have the order shipped directly from a manufacturer or wholesaler to your customer. That's actually fairly common with a lot of computer equipment, where you'll see on a website a mention of "ships directly from manufacturer"

People think they buy from "Amazon" and not a "marketplace", as it's how it used to be. Even though it's now more or less just a high-valued ebay clone. Hundreds of duplicates, lots of shitty items.

godzillabrennus 7y ago

I regularly start my purchasing off amazon now that it’s so untrustworthy.

OrgNet 7y ago
I just try to avoid Amazon because of the horrible warranty experience I had with an Amazon Fire Kid Edition tablet
- StudentStuff 7y ago
  Did they refuse a warranty repair? They do pitch those tablets at a loss leader price to try and own the low end tablet market. I think the Fire tablets have severely undermined people's opinions of what a non-Apple tablet is.
  - OrgNet 7y ago
    They ended up replacing it after a month of back-and-forth repetitive communications... but it was a pain and it ended up costing me because I had to reship it to a family member in another country because it didn't come on time. They apparently lost the defective tablet that I returned somewhere in their system.
- liveoneggs 7y ago
  aren't they supposed to be no-questions replacement?
peteretep 7y ago
I know right? I actually used the Walmart website recently for a purchase _shudder_ of razor blades because I simply don’t trust Amazon any more. I cannot understand how this is good for them.
- cannonedhamster 7y ago
  You should check out Dorco for razors. You can order directly from the manufacturer of the razors and the customer service has always been superb.

Waterluvian 7y ago

I always thought that "shipped and sold by Amazon" means actual Amazon (except for the group binning issue). And "fulfilled by Amazon" means they're holding and selling some other company's stock. Is this not accurate?

blankley 7y ago
That is correct.
jacobolus 7y ago
I have found that “shipped and sold by amazon” also involves a very high proportion of defective or counterfeit items. Even with books, there are many copyright-violating counterfeits, alongside many “printed on demand” copies at horrible quality (but not advertised as such) under some kind of shady deal Amazon forced down publishers’ throats. Unfortunately Amazon has driven many alternative vendors out of the market, so it’s sometimes hard to find things elsewhere online.
- Waterluvian 7y ago
  I hear this complaint about quality a lot online. But I've been buying for ten years, hundreds of orders. And not once have I had a complaint. The closest I got was a broken Amazon branded space heater but they recalled all of them last week so that feels like an anomaly. So I'm not really sure what to think.
  - cannonedhamster 7y ago
    I've definitely noticed a huge drop in quality over the years. Depending upon what you order it's safer to go through AliExpress. I wouldn't buy anything that I value my life or my data for from Amazon.
fencepost 7y ago
It's kind of accurate but incomplete. What you're missing is that Amazon does "commingling" in which all sellers of item X (including Amazon itself) submit inventory to Amazon and all of that inventory of supposedly identical items is put together into one big pool. If someone manages to submit counterfeit items, they have successfully contaminated the pool so some seller's customer is going to get counterfeit goods by it probably won't be a customer of the counterfeiter. That's not actually relevant for this case, however. In this case it sounds like the item in question was not fulfilled by Amazon but was directly shipped by a seller who is no longer active and cannot be reached using whatever contact information Amazon has. I'm actually kind of surprised by this ruling because it seems like it is requiring Amazon to maintain current contact information for former sellers for some indeterminate amount of time. I guess the closest thing that I'm thinking of in terms of another business working like this is dropshipping where you sell items without maintaining an inventory but instead have the order shipped directly from a manufacturer or wholesaler to your customer. That's actually fairly common with a lot of computer equipment, where you'll see on a website a mention of "ships directly from manufacturer"