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I tried signing up for AT&T DSL twice via their online form. They never got in touch with me even though I received email confirmations from the signup process
by initself 16y ago
I tried signing up for AT&T DSL twice via their online form. They never got in touch with me even though I received email confirmations from the signup process.
I even chatted with an AT&T representative who could see that I had signed up, but couldn't tell me why no one had contacted me. And they also weren't able to sign me up for service either!
- theletterd 16y agoI had a similar experience with using their online forms to sort out moving my phone and internet to a new apartment. When it didn't happen, I called customer service who told me that sometimes things just disappear if you do them through the website. AT&T's website is a complete joke.
- joezydeco 16y agoAT&T DSL will sign you up even if you're too far from the SLAM to even get a signal. Make sure you confirm those details as well and have a tech actually visit your house to do the first setup.