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>unprofitable ones come to harass the bank staff. And banks wonder why credit unions and the like are growing.
by JaimeThompson 7y ago
>unprofitable ones come to harass the bank staff.
And banks wonder why credit unions and the like are growing.
- jbob2000 7y agoYou’d need to hear stories from the trenches to understand my comment. My brother works in a branch, most of his day to day activities are explaining to people why they don’t have enough money in their accounts. “Well Jim, you spent $100 at McDonald’s yesterday and the day before that you spent $500 at a shopping mall. That’s probably where your pay cheque went!” “My wife and I just can’t understand how we’re in debt, we make 10k a month.” “Well you spent 15k on your 6 credit cards last month, that’ll do it!” “Oh”.
- 1123581321 7y agoI’ve done credit union product marketing and IT — it’s exactly the same situation over there. Many credit unions are terminally infected with bad board members that prevent them from making hard decisions that will result in better customer service in the long term. And actual harassment of staff in banking is a real thing, as is occasional criminal activity like keying employee cars. This must be dealt with on top of robbery training (varying your commute, etc.)