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Twisted road offers person-to-person motorcycle rental. Their stolen bike FAQ says: ========== What happens if the bike is stolen? If a motorcycle that you

Twisted road offers person-to-person motorcycle rental. Their stolen bike FAQ says: ========== What happens if the bike is stolen? If a motorcycle that you rented through Twisted Road is stolen, please immediately file a police report and cooperate fully with law enforcement, Twisted Road, the motorcycle owner, and any other authorities related to the investigation. If you are the owner, please immediately contact a Twisted Road representative and follow his or her instructions. Owners should be prepared to file a police report if instructed to do so. You will be able to provide law enforcement with the driver’s license of the rider, the plates, and other important information needed to locate and return your bike. If you are concerned about having your bike stolen while it is being rented, we encourage you to place a GPS tracker on your motorcycle before each rental. ========== Basically, you are responsible if your motorcycle is stolen.

rtkwe 7y ago
Which is really dumb. If you're whole company is based around being a middle man between renters and owners your answer to the inevitable issue of theft by renters had better be better than a giant shrug and "we'll keep trying to charge this fraudster (who's definitely either using a stolen card or whole identity)."
- robocat 7y ago
  How do they protect themselves from thieves intending to steal from their insurance? I.e. thief "lends" bike to themselves (fake account) and falsely claims it was stolen? Clearly some risk (needs real identity, insurance fraud), but clearly some gain too. The only solution is to put up a bond of approximately the street value of a similar stolen motorbike.
  - detaro 7y ago
    Is that different than somebody insuring their own car at an insurance company and then pretending it was stolen?
    - chii 7y ago
      Insurance companies do a really good job if checking legitimate identities and for fraud when it comes time to pay out.
  - rtkwe 7y ago
    Account vetting, deposits, or actual identity verification would be a good start. It'll be hard but if your company is planning on making money off other people lending their expensive equipment out you should really make sure you're protecting those people because they're the heart of your business. Reimburse the lender then go recover that from the thief, if you're doing validation and security well enough it should be easy to find them and rare enough the extra costs aren't back breaking.
tzs 7y ago
Would I be right in assuming that such theft while renting out your motorcycle would be outside the scope of coverage if you have an ordinary consumer insurance policy on the bike?
- jjwhitaker 7y ago
  Probably. My auto insurance means nothing if I rent my car to someone, or so it was explained to me. Loan to a friend, covered. Loan to friend for cash, no.

rtkwe 7y ago

Which is really dumb. If you're whole company is based around being a middle man between renters and owners your answer to the inevitable issue of theft by renters had better be better than a giant shrug and "we'll keep trying to charge this fraudster (who's definitely either using a stolen card or whole identity)."

robocat 7y ago
How do they protect themselves from thieves intending to steal from their insurance? I.e. thief "lends" bike to themselves (fake account) and falsely claims it was stolen? Clearly some risk (needs real identity, insurance fraud), but clearly some gain too. The only solution is to put up a bond of approximately the street value of a similar stolen motorbike.
- detaro 7y ago
  Is that different than somebody insuring their own car at an insurance company and then pretending it was stolen?
  - chii 7y ago
    Insurance companies do a really good job if checking legitimate identities and for fraud when it comes time to pay out.
- rtkwe 7y ago
  Account vetting, deposits, or actual identity verification would be a good start. It'll be hard but if your company is planning on making money off other people lending their expensive equipment out you should really make sure you're protecting those people because they're the heart of your business. Reimburse the lender then go recover that from the thief, if you're doing validation and security well enough it should be easy to find them and rare enough the extra costs aren't back breaking.

tzs 7y ago

Would I be right in assuming that such theft while renting out your motorcycle would be outside the scope of coverage if you have an ordinary consumer insurance policy on the bike?

jjwhitaker 7y ago
Probably. My auto insurance means nothing if I rent my car to someone, or so it was explained to me. Loan to a friend, covered. Loan to friend for cash, no.