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Instead of spending money on a redesign you don’t need, make your service cheaper. Now that’s something I’d celebrate.

by kabwj 7y ago

mttjj 7y ago
Can you explain why you feel the service is overpriced? Do you feel the service is overpriced or would you rather pay the same price and get more features? If so, what features would you want? Pricing can be a legitimate discussion but your original comment was rightfully downvoted for sounding like whining and not providing much substance.
- kabwj 7y ago
  I think it’s too expensive given its marginal cost, and I think it’s because they have no competition. (No, end-to-end encrypted services like Tutanota are not competition because I can’t use IMAP.)
  - danskeren 7y ago
    How about Migadu? They even have a free plan if you can live with a promo signature.
  - mfer 7y ago
    Fastmail doesn't have enough competition. They have mail, contacts, calendaring, and lots of focus on UI/UX. That last part costs but it makes a huge difference. I've used GMail, Outlook (including web), Yahoo, Fastmail, desktop clients, and more. I found myself using Fastmail more efficiently than the others. I was faster at email. That UX/UI isn't a commodity. I wish it was.
1123581321 7y ago
Assuming FastMail’s revenue is $10MM and the rebranding marketing work cost $250k, and lasts three years, you could see a 4c/mo savings on an individual account. You’re probably better off hoping they can use their brand to achieve greater economies of scale to keep more substantial costs down.
- _Codemonkeyism 7y ago
  Interesting, could you point me to the source of the $250k?
  - 1123581321 7y ago
    There isn’t a source. It’s just a rough estimate based on what agency work and their internal salaried time might cost.
    - _Codemonkeyism 7y ago
      So it's just a random number. Based on the CI projects I've been involved in its around $1M.
      - 1123581321 7y ago
        It’s based on projects I’ve been involved in, but yes, the potential amount could range a lot higher.
newscracker 7y ago
Fastmail is quite expensive for people who need several mailboxes (not aliases). For anyone with that kind of a need, the cheapest options I've found for emails are Migadu and mxroute. Both support unlimited domains and mailboxes for a reasonably low fixed price. Go check the prices and compare with Fastmail. You'd be surprised! Migadu doesn't charge for storage space, but its pricing is based on the number of outgoing mails. Mxroute has tiers based on storage space. Migadu has a free tier that you can use forever if you have minimal outgoing email requirements. It's also a good way to check its admin interface. Mxroute has no free tiers or free trials. There's no way to know how it is without paying and signing up. Migadu is based out of Switzerland, with its servers in France (a Nine Eyes country). Mxroute is based out of the U.S. (a Five Eyes country). Neither of these two providers come close to Posteo, Mailbox.org or Mailfence on their privacy statements or stance.

Instead of spending money on a redesign you don’t need, make your service cheaper. Now that’s something I’d celebrate.

by kabwj 7y ago

Instead of spending money on a redesign you don’t need, make your service cheaper. Now that’s something I’d celebrate.

Can you explain why you feel the service is overpriced? Do you feel the service is overpriced or would you rather pay the same price and get more features? If so, what features would you want? Pricing can be a legitimate discussion but your original comment was rightfully downvoted for sounding like whining and not providing much substance.

kabwj 7y ago
I think it’s too expensive given its marginal cost, and I think it’s because they have no competition. (No, end-to-end encrypted services like Tutanota are not competition because I can’t use IMAP.)
- danskeren 7y ago
  How about Migadu? They even have a free plan if you can live with a promo signature.
- mfer 7y ago
  Fastmail doesn't have enough competition. They have mail, contacts, calendaring, and lots of focus on UI/UX. That last part costs but it makes a huge difference. I've used GMail, Outlook (including web), Yahoo, Fastmail, desktop clients, and more. I found myself using Fastmail more efficiently than the others. I was faster at email. That UX/UI isn't a commodity. I wish it was.

1123581321 7y ago

Assuming FastMail’s revenue is $10MM and the rebranding marketing work cost $250k, and lasts three years, you could see a 4c/mo savings on an individual account. You’re probably better off hoping they can use their brand to achieve greater economies of scale to keep more substantial costs down.

_Codemonkeyism 7y ago
Interesting, could you point me to the source of the $250k?
- 1123581321 7y ago
  There isn’t a source. It’s just a rough estimate based on what agency work and their internal salaried time might cost.
  - _Codemonkeyism 7y ago
    So it's just a random number. Based on the CI projects I've been involved in its around $1M.
    - 1123581321 7y ago
      It’s based on projects I’ve been involved in, but yes, the potential amount could range a lot higher.

newscracker 7y ago

Fastmail is quite expensive for people who need several mailboxes (not aliases). For anyone with that kind of a need, the cheapest options I've found for emails are Migadu and mxroute. Both support unlimited domains and mailboxes for a reasonably low fixed price. Go check the prices and compare with Fastmail. You'd be surprised! Migadu doesn't charge for storage space, but its pricing is based on the number of outgoing mails. Mxroute has tiers based on storage space. Migadu has a free tier that you can use forever if you have minimal outgoing email requirements. It's also a good way to check its admin interface. Mxroute has no free tiers or free trials. There's no way to know how it is without paying and signing up. Migadu is based out of Switzerland, with its servers in France (a Nine Eyes country). Mxroute is based out of the U.S. (a Five Eyes country). Neither of these two providers come close to Posteo, Mailbox.org or Mailfence on their privacy statements or stance.