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I think a lot of it came down to their "invite-only" launch. I remember a lot of my friends were excited to try it. Some of us were able to get invites, some we
by imgabe 7y ago
I think a lot of it came down to their "invite-only" launch. I remember a lot of my friends were excited to try it. Some of us were able to get invites, some weren't. Eventually the people who couldn't get on right away just said "screw it" and went back to Facebook. The rest of us followed because that's where we could interact with everyone and not just the people who happened to get on Google+.
By the time it opened up to everyone, nobody cared anymore. I can't believe somebody thought it would be a good idea to restrict access to a product that depends on network effects to succeed.
- trevize1138 7y agoSounds like they were trying to emulate the early days of FB some people pine for where you had to have a .edu email address to sign up. I know a few friend were hopeful that Google+ meant they would no longer see posts from their racist uncle or gullible aunt. Start out with that same kind of exclusivity and hopefully it builds this exclusive mystique so when you open it up to everybody you get a flood. Perhaps the big difference they didn't factor in is FB did this when relatively few people were on social media so they couldn't help but grow whereas Google+ needed to recognize they were trying to enter an already saturated market.
- Redoubts 7y ago> Sounds like they were trying to emulate the early days of FB some people pine for where you had to have a .edu email address to sign up. It wasn't just that. At the beginning, you had to be at an Ivy League. And that was the problem, G+ was invite only among a bunch of nerds, whereas FB was invite only among people who network for a living.
- comicjk 7y agoI don't think the nerd/Ivy distinction you're making is significant. Most students at Ivy League schools are nerds, at least by the standards of broader society (you need good grades to get in). Few of them "network for a living." If anything, the real distinction is that a network for college students is appealing to teenagers, who are the perfect audience for social media. A network for adults doesn't draw in this crowd.
- Mvandenbergh 7y agoFacebook had what turned out to be an accidentally brilliant way of bootstrapping networks and trust. Fundamental problem: social networks with no-one on them are not fun and not sticky. Fundamental problem 2: if anyone can read what you're writing, it's not a social network, it's a blog. So you can't just let anyone see what people are writing. The way FB handled that in the early days was that by default, people in the same university network could see your status etc. I don't remember exactly what they could and couldn't do but the point is that they created a semi-privileged circle of people with some access based on a pre-made group that people would be familiar with - fellow students at the same university. That gave people a network from day 1 in what felt like a controlled way. Also, as noted, they started with a desirable closed group that people wanted to belong to.
- pdpi 7y agoCrucially, they had a strategy that worked for that time. Same strategy applied today would simply fail.
- sah2ed 7y agoFacebook started out as a social network where you could get what we today regard as PII (e.g phone numbers of the opposite gender and such) for Harvard students, and its engagement numbers were really good (based on Zuck’s previous experience with the Harvard-only FaceMash). They would later expand to other Ivy league schools — aka networks — one by one, rather than simultaneously, as a way to slow their growth. I imagine an unintended side effect of this growth strategy was the sense of FOMO that it engendered among university students that had heard about but couldn’t join the exclusive/elusive Facebook, unlike the other social networks like Friendster, Hi5 etc. For each network on their expansion list, Zuck & team would furiously scrape the student directory to seed the new network with plausible student info.
- erik_seaberg 7y agoIn the early days, you could only friend people at your school because that's who was colocated on your MySQL shard. Fully general addressing of sharded objects was added quite a bit later, about when they opened to non-.edu addresses.
- heptathorp 7y agoProblem is even though Facebook was restricted to a very small set of people, each of them could interact with most/all of the people they wanted to (other college students). Same was not true for Google+, people didn't have enough invites to give to all of their friends.
- bduerst 7y agoIt's an exclusivity play, to pump up demand. People like things that make them feel exclusive, so for launch someone at Google tried to increase demand by making G+ more exclusive with invite-only. Unfortunately this increased the barrier to entry at launch too, which for social networks whose value is tied to users generating media is a cardinal sin.
- x86_64Ubuntu 7y agoI think they did that because of how well it worked for GMail. And Facebook was restricted too in the beginning. Obviously, Google+ didn't benefit from following the precedents set by other successful launches.
- el_programmador 7y agoGMail's time was different, there was a lot less competition among web services back then.
- wbl 7y agoAt the time Gmail launched there were a bunch of mail services.
- CondensedBrain 7y agoGMail was different in a number of ways. 1. Exponentially more space in a market where single or double digit megabytes was the norm. GMail's original pitch was that you never had to delete an email, and that you could always find them with search. 2. It was one of the first web apps. It was dynamic in a way few sites were then. Asynchronous JavaScript (Ajax) and Web 2.0 were still new concepts.
- BookmarkSaver 7y agoNo, the difference with Gmail is that email doesn't require a network effect to be useful. If I'm the only one on G+, it is pointless. If I'm the only one on Gmail, it's just as useful as if everyone I know is on Gmail.
- rchaud 7y agoGmail's invite only approach made sense because in 2004 it was absurd for anybody to offer 1GB of free storage. Hotmail offered 200MB I think. Compared to that, nobody cared about a Facebook ripoff with a different UI and none of the network effects.
- dredmorbius 7y agoThis is a frequently-repeated view, but I find it completely implausible. A social network's initial frowth phase is completely predicated on it being a space people want to join, and that is accomplished by its delivering value and appeal. That might be compelling content, compelling connections, or a mix of the two. A cultivated and exclusive club, as with the Haevard Facebook, or early Usenet, has appeal. It's the opening up to the world which kills that initial growth appeal. Google+ would have done far better to extend the beta period, possibly by years, and shake out its fundamental architectural flaws.
- Sohcahtoa82 7y ago> I find it completely implausible. I disagree and think it's 100% the reason it failed. > A social network's initial frowth phase is completely predicated on it being a space people want to join, and that is accomplished by its delivering value and appeal. But people did want to join Google+, but they couldn't. And since a social network is only useful if all your friends are on it, people never got into the habit of using it. Why use a social network without your friends? It's not like GMail where it's still useful even if your friends aren't on it. I can tell you personally that I was excited to get the invite to Google+, only to lose the excitement when only 3 of my friends were on it. By the time Google+ became available to everyone, it was too late. The excitement was gone. > A cultivated and exclusive club, as with the Haevard Facebook, or early Usenet, has appeal. The exclusivity of Harvard Facebook succeeded because social media was still in its infancy at the time. Most people didn't have access to the WWW in their pocket yet. Early Usenet had appeal because the Internet itself was still only being used by techies and college students.
- reallydude 7y ago> The excitement was gone. Most people didn't hear about it. You can ask people on the street. They sure know facebook. Excitement is not a good way to motivate people to move platforms, in general (despite the niche cases like Fyre Festival which are relatively small). Maybe they should have gotten some celebrity support? Otherwise the excitement wasn't mainstream. G+ needed mainstream users. > But people did want to join Google+, but they couldn't That doesnt explain the lack of participation a year later. Nobody wanted G+ because they didn't need it. Even if it gave some benefit (which it couldn't) it didn't join with their existing Social Media data making a higher barrier.
- drivebyubnt 7y agoThe main reason Google launches popular products by invitation only is to manage server load. Otherwise you get situations like the Pokemon Go launch, where the service was unreliable for the first few months.
- skinnymuch 7y agoPokémon Go was mostly fine. I didn’t play it beyond a few months. Nor did most people I know.
- cloverich 7y agoUnreliable because too many people want to use it is the goal :)