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>On 8 June 2019, 08:03 by ahmet sahin simsek >hi >I downloaded thé new version and I have a problème withe subtitle please can you help me How do these peopl

>On 8 June 2019, 08:03 by ahmet sahin simsek >hi >I downloaded thé new version and I have a problème withe subtitle please can you help me How do these people manage to find these unrelated blog posts and decide to request tech support there?

ducttape12 7y ago
And why do they feel it's appropriate to ask for help there? This would be like going to a talk from a presidential candidate about fuel economy, and raising your hand and saying "My car doesn't start, can you help me?"
- Scoundreller 7y ago
  Probably a relatively new internet user with little understanding of how the whole thing works. Just uses it to watch content. If “Facebook” is the internet to you, typing into the first comment box you find seems more reasonable than finding an FAQ. User seems to even have their spell-check in French mode - possibly not even using their own computer to ask the question.
  - delcaran 7y ago
    [OT] Non-English speaker here. Is there any difference (in grammar and/or meaning) between "an FAQ" and "a FAQ"? I'm asking because it sounds good but it goes against the little English grammar I remember from school...
    - geofft 7y ago
      "a" vs. "an" is based on the first sound of the word, not the first letter. You would say "an honor" but "a hair" because, while they both start with the letter h, one has a silent h and the other doesn't. If you pronounce "FAQ" by spelling out the letters (and not like "fack"), it starts with "eff", so you should say "an FAQ." I think that's the pronunciation I usually hear.
      - isostatic 7y ago
        Compare: an SQL command a SQL command
        geofft 7y ago
        I think I hear both "ess queue ell" and "sequel" for SQL frequently, but "eff ay queue" for FAQ way more than "fack."
        isostatic 7y ago
        I didn't encounter "sequel" until some years after I encountered "ess-queue-ell" - had no idea what the person was on about to start with. I guess it's one of those things that native English speakers don't even know they know. Like "Fewer tests means Less data", rather than "less tests means fewer data", or "six charming small new round green plastic tables" rather than "six plastic charming green round new small tables".
        geofft 7y ago
        Or that "the" is pronounced "thuh" before consonant sounds and "thee" before vowel sounds - same rules as "a"/"an" but no difference in spelling!
      - caf 7y ago
        In particular it's "a" if the following word starts with a non-vowel sound, and "an" for a vowel sound.
- maccard 7y ago
  Have you ever been to an open forum? This is exactly what it's like.
- sowbug 7y ago
  During a congressional hearing, a US Congress representative asked Sundar Pichai for tech support about his daughter's iPhone: https://www.theverge.com/2018/12/11/18136377/google-sundar-pichai-steve-king-hearing-granddaughter-iphone-android-notification https://www.theverge.com/2018/12/11/18136377/google-sundar-p...
  - samsonradu 7y ago
    It was not an off-topic question, it was making a point about political ads and has nothing to do with the above.
- aasasd 7y ago
  Oh boy. I guess you haven't noticed but it's ubiquitous. Every communication channel for a popular program is filled with help requests and feature requests. It might've been alright back in the day when there were much fewer people on the web and apps like VLC were for enthusiasts. A bug tracker with feature requests for a popular app is like a gang rape these days. Hundreds upon hundreds of “Why is it still not fixed, it should take just ten minutes!!!” The weirdest thing is, trackers for things like Intellij Idea or Node.js are similarly filled with every problem, wish and opinion that users have—you'd think that programmers should know better but apparently not. “Tab to exit parentheses is essential for me, I'm not migrating from Eclipse until this is implemented!” I almost completely stopped posting issues without code when I saw the scale of this phenomenon.
  - aloisdg 7y ago
    This is what I like with Stack Overflow. Most of this kind of posts are removed. Starting to contribute and following the review queues was mind opening. Also it helps me a lot to improve my own question.
altfredd 7y ago
Covert spam? 1) Spammer uses a bot to post harmless automated comments 2) Waits for a while, than looks which of his comments ranks higher in Google 3) Edits some of top-ranked comments to include usual viagra ads with hyperlinks to promoted websites
jstarfish 7y ago
This sort of thing was so much more common (and worse) in the late 90s/early 2000s. You couldn't write a blog post about some security finding or integration achievement without it attracting a slew of comments from clueless outsourced contractors begging you to teach them how to build or deploy a related enterprise-scale solution.
sangnoir 7y ago
The libcurl maintainer got/gets emails[1] asking for technical support on people's cars because they likely stumbled across his email address in the mandatory license text. 1. https://daniel.haxx.se/blog/2016/11/14/i-have-toyota-corola/ https://daniel.haxx.se/blog/2016/11/14/i-have-toyota-corola/
- g_sch 7y ago
  Reminds me also of this exchange the maintainer of thttpd had with a repo guy: http://acme.com/software/thttpd/repo.html http://acme.com/software/thttpd/repo.html
  - BuildTheRobots 7y ago
    Or the time Tuttle (a city in Oklahoma) threatened to sue call the FBI on CentOS: https://www.theregister.co.uk/2006/03/24/tuttle_centos/ https://www.theregister.co.uk/2006/03/24/tuttle_centos/ (I'm somewhat amused that the website in question still doesn't seem to work 13 years later.)

ducttape12 7y ago

And why do they feel it's appropriate to ask for help there? This would be like going to a talk from a presidential candidate about fuel economy, and raising your hand and saying "My car doesn't start, can you help me?"

Scoundreller 7y ago
Probably a relatively new internet user with little understanding of how the whole thing works. Just uses it to watch content. If “Facebook” is the internet to you, typing into the first comment box you find seems more reasonable than finding an FAQ. User seems to even have their spell-check in French mode - possibly not even using their own computer to ask the question.
- delcaran 7y ago
  [OT] Non-English speaker here. Is there any difference (in grammar and/or meaning) between "an FAQ" and "a FAQ"? I'm asking because it sounds good but it goes against the little English grammar I remember from school...
  - geofft 7y ago
    "a" vs. "an" is based on the first sound of the word, not the first letter. You would say "an honor" but "a hair" because, while they both start with the letter h, one has a silent h and the other doesn't. If you pronounce "FAQ" by spelling out the letters (and not like "fack"), it starts with "eff", so you should say "an FAQ." I think that's the pronunciation I usually hear.
    - isostatic 7y ago
      Compare: an SQL command a SQL command
      - geofft 7y ago
        I think I hear both "ess queue ell" and "sequel" for SQL frequently, but "eff ay queue" for FAQ way more than "fack."
        isostatic 7y ago
        I didn't encounter "sequel" until some years after I encountered "ess-queue-ell" - had no idea what the person was on about to start with. I guess it's one of those things that native English speakers don't even know they know. Like "Fewer tests means Less data", rather than "less tests means fewer data", or "six charming small new round green plastic tables" rather than "six plastic charming green round new small tables".
        geofft 7y ago
        Or that "the" is pronounced "thuh" before consonant sounds and "thee" before vowel sounds - same rules as "a"/"an" but no difference in spelling!
    - caf 7y ago
      In particular it's "a" if the following word starts with a non-vowel sound, and "an" for a vowel sound.
maccard 7y ago
Have you ever been to an open forum? This is exactly what it's like.
sowbug 7y ago
During a congressional hearing, a US Congress representative asked Sundar Pichai for tech support about his daughter's iPhone: https://www.theverge.com/2018/12/11/18136377/google-sundar-pichai-steve-king-hearing-granddaughter-iphone-android-notification https://www.theverge.com/2018/12/11/18136377/google-sundar-p...
- samsonradu 7y ago
  It was not an off-topic question, it was making a point about political ads and has nothing to do with the above.
aasasd 7y ago
Oh boy. I guess you haven't noticed but it's ubiquitous. Every communication channel for a popular program is filled with help requests and feature requests. It might've been alright back in the day when there were much fewer people on the web and apps like VLC were for enthusiasts. A bug tracker with feature requests for a popular app is like a gang rape these days. Hundreds upon hundreds of “Why is it still not fixed, it should take just ten minutes!!!” The weirdest thing is, trackers for things like Intellij Idea or Node.js are similarly filled with every problem, wish and opinion that users have—you'd think that programmers should know better but apparently not. “Tab to exit parentheses is essential for me, I'm not migrating from Eclipse until this is implemented!” I almost completely stopped posting issues without code when I saw the scale of this phenomenon.
- aloisdg 7y ago
  This is what I like with Stack Overflow. Most of this kind of posts are removed. Starting to contribute and following the review queues was mind opening. Also it helps me a lot to improve my own question.

altfredd 7y ago

Covert spam? 1) Spammer uses a bot to post harmless automated comments 2) Waits for a while, than looks which of his comments ranks higher in Google 3) Edits some of top-ranked comments to include usual viagra ads with hyperlinks to promoted websites

jstarfish 7y ago

This sort of thing was so much more common (and worse) in the late 90s/early 2000s. You couldn't write a blog post about some security finding or integration achievement without it attracting a slew of comments from clueless outsourced contractors begging you to teach them how to build or deploy a related enterprise-scale solution.

sangnoir 7y ago

The libcurl maintainer got/gets emails[1] asking for technical support on people's cars because they likely stumbled across his email address in the mandatory license text. 1. https://daniel.haxx.se/blog/2016/11/14/i-have-toyota-corola/ https://daniel.haxx.se/blog/2016/11/14/i-have-toyota-corola/

g_sch 7y ago
Reminds me also of this exchange the maintainer of thttpd had with a repo guy: http://acme.com/software/thttpd/repo.html http://acme.com/software/thttpd/repo.html
- BuildTheRobots 7y ago
  Or the time Tuttle (a city in Oklahoma) threatened to sue call the FBI on CentOS: https://www.theregister.co.uk/2006/03/24/tuttle_centos/ https://www.theregister.co.uk/2006/03/24/tuttle_centos/ (I'm somewhat amused that the website in question still doesn't seem to work 13 years later.)