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>After some years the restaurant closed for renovation, and when it reopened there were completely different people working there, and the food was way worse. I
by lruor 7y ago
>After some years the restaurant closed for renovation, and when it reopened there were completely different people working there, and the food was way worse. It was probably sold or went under new management, though they kept the name. So all the reviews this place had gotten over the years were really no longer relevant, as it was effectively a new restaurant. Yet all the Yelp reviews remained.
Well, it makes sense doesn't it? When you buy a restaurant you get to keep the name, location, word of mouth, etc. Makes sense you also keep the reviews.
- Aeolun 7y agoIt doesn’t make sense at all, but it is the way everyone is used to.
- guru4consulting 7y agowhy do you think it does not make sense? Brand value is considered an asset and is usually part of the pricing evaluation. When someone buys a business, I would assume they also pay for the business brand value.. and that likely includes their online reputation.
- gloflo 7y ago"brand value", "online reputation", bah! Those are meaningless words for a customer who cares about the actual quality of something. New owners not having the same standards and ethics is more common than not. (Can go both ways of course but nevertheless, the ratings should not pass over, it makes zero sense.)