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> Overall, YouTube measured a 10% drop in global views during the incident, while Google Cloud Storage measured a 30% reduction in traffic. Approximately 1% of

> Overall, YouTube measured a 10% drop in global views during the incident, while Google Cloud Storage measured a 30% reduction in traffic. Approximately 1% of active Gmail users had problems with their account; while that is a small fraction of users G suite failed to sync e-mail. My Nest app was completely down via iPhone. Google Home when asked for the weather in Nashville responded with "I can't help with that...", and a GCE MySQL instance in us-west2 (Los Angeles) was down for 3 hours for me. Not a small impacting incident.

ehsankia 7y ago
It didn't say it was a small impact, but that it impacted a small number of users. If you were one of those users, it was high impact for you, but the number of impacted users was small.
- nodesocket 7y ago
  Fair, but I have friends on the west coast who were similarly impacted, while I am in the South. So it seems inaccurate to say it impacted a small number of users. Maybe compared to world wide, but I would imagine the US is the biggest market.
  - photonios 7y ago
    > However, for users who rely on services homed in the affected regions, the impact was substantial, particularly for services like YouTube or Google Cloud Storage which use large amounts of network bandwidth to operate. The post admits that. It clearly says that the impact on users in affected regions was significant but that some regions were barely affected. It would've been nice if they mentioned what regions. But beside that, what's the problem?
    - hulahoof 7y ago
      Can wait for confirmation, wichert's comment on the original thread[1] (that I can't link to directly for some reason) mentions the gcloud listing these regions as affected: " gcloud tells me: WARNING: The following zones did not respond: us-west2, us-west2-a, southamerica-east1-c, us-west2-b, southamerica-east1, us-east4-b, us-east4, us-east4-a, northamerica-northeast1-c, northamerica-northeast1-b, us-west2-c, southamerica-east1-b, northamerica-northeast1, southamerica-east1-a, northamerica-northeast1-a, us-east4-c. List results may be incomplete. Luckily for us eu-west1 seems to be working normally." So the user's outside these zones may have been unaffected, but if this is accurate it is a large number of users affected [1] https://news.ycombinator.com/item?id=20077421 https://news.ycombinator.com/item?id=20077421
- e12e 7y ago
  They called 1 in hundred a "small fraction". 1% of 1.5 billion users, is not "a small number of users".
  - sophiebits 7y ago
    “while that is a small fraction of users, it still represents millions of users who couldn’t receive or send email. As Gmail users ourselves, we know how disruptive losing an essential tool can be!”

ehsankia 7y ago

It didn't say it was a small impact, but that it impacted a small number of users. If you were one of those users, it was high impact for you, but the number of impacted users was small.

nodesocket 7y ago
Fair, but I have friends on the west coast who were similarly impacted, while I am in the South. So it seems inaccurate to say it impacted a small number of users. Maybe compared to world wide, but I would imagine the US is the biggest market.
- photonios 7y ago
  > However, for users who rely on services homed in the affected regions, the impact was substantial, particularly for services like YouTube or Google Cloud Storage which use large amounts of network bandwidth to operate. The post admits that. It clearly says that the impact on users in affected regions was significant but that some regions were barely affected. It would've been nice if they mentioned what regions. But beside that, what's the problem?
  - hulahoof 7y ago
    Can wait for confirmation, wichert's comment on the original thread[1] (that I can't link to directly for some reason) mentions the gcloud listing these regions as affected: " gcloud tells me: WARNING: The following zones did not respond: us-west2, us-west2-a, southamerica-east1-c, us-west2-b, southamerica-east1, us-east4-b, us-east4, us-east4-a, northamerica-northeast1-c, northamerica-northeast1-b, us-west2-c, southamerica-east1-b, northamerica-northeast1, southamerica-east1-a, northamerica-northeast1-a, us-east4-c. List results may be incomplete. Luckily for us eu-west1 seems to be working normally." So the user's outside these zones may have been unaffected, but if this is accurate it is a large number of users affected [1] https://news.ycombinator.com/item?id=20077421 https://news.ycombinator.com/item?id=20077421
e12e 7y ago
They called 1 in hundred a "small fraction". 1% of 1.5 billion users, is not "a small number of users".
- sophiebits 7y ago
  “while that is a small fraction of users, it still represents millions of users who couldn’t receive or send email. As Gmail users ourselves, we know how disruptive losing an essential tool can be!”