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I am totally paranoid about my Uber Passenger rating - I've been stuck at 4.88 for the last year - so I don't know if they are updating it. I'll go out of my w

I am totally paranoid about my Uber Passenger rating - I've been stuck at 4.88 for the last year - so I don't know if they are updating it. I'll go out of my way to wait outside in the rain so my Uber Driver doesn't have to wait, always try and at least meet up with their level of chattiness, if not necessarily encourage it. Obv be super polite, cheerful, and never, ever make the mistake of asking an UberExpress driver to drop you off anywhere than the designated point. Still - stuck at 4.88, wondering what I can do better...

nkrisc 7y ago
I can't tell if this is satire or just very sad.
- Para2016 7y ago
  It sounds like satire, reminds me of the Black Mirror episode.
  - nkrisc 7y ago
    I thought so, but then I read all the other comments. I'm not so sure. I don't think it's all satire.
    - dTal 7y ago
      If it's so hard to tell, doesn't that make it bona-fide dystopian? In a certain sense it doesn't matter if the original post is satire - enough people unironically agree for it to be real.
- djakjxnanjak 7y ago
  This is a forum for hackers, who are likely to obsess over systems like this. I don’t think it’s indicative of a society-wide focus on Uber passenger ratings.
- spaceflunky 7y ago
  What I've always found interesting about Uber is that if you have one bad night in San Francisco, it could adversely affect your ability to get a ride in Bahrain several years later. Sure big companies create efficiencies, but they also create Orwellian situations like one above.
  - lotsofpulp 7y ago
    I doubt one bad night will affect your ability to get a ride, assuming you have a decent amount of other trips “proving” you won’t be a problem, driver or passenger wise.
    - spaceflunky 7y ago
      If you're already at say a 4.2, a 0 could really bring you down if you don't ride a lot. Also, IIRC drivers can and do reject rides for people at their predetermined threshold. E.g. they will pass on a 4.0 waiting for a 4.5 or above (or whatever the thresholds may be).
      - linuxftw 7y ago
        aka, always tip.
        Scoundreller 7y ago
        But how much? Do I need to tip more if I go unmatched on a pool? Should I have known I wouldn’t be matched at 4AM? If I get continuous matches/delays, can I tip less? Was the driver just pretending to be interested in my life story, so I should tip more because of that? Ahhhh, I liked it the way it was before...
        linuxftw 7y ago
        20-25% is customary for service providers, especially if you're the only client being served at one time. Never tip less than $3.
NeedMoreTea 7y ago
I almost took you seriously. Well played. :)
SamuelAdams 7y ago
> wondering what I can do better... Use a service that doesn't micromanage its customers. Lyft, taxis, city transportation services. Or just (shocker) get your own vehicle. If you're travelling, rental cars are also an option.
- sithadmin 7y ago
  >Use a service that doesn't micromanage its customers Lyft is still doing the same sort of micromanagement (you just have to jump through more hoops to see your rider rating, just like it used to be for Uber), and arguably has even more holes for drivers to abuse the rating system against riders (AFAIK, Lyft drivers can manage to correlate tips against specific rides, and have a 24 post-ride window to go back and change ratings for riders). >taxis, city transportation services. Or just (shocker) get your own vehicle. If you're travelling, rental cars are also an option. These aren't necessarily realistic alternatives in all cases. In many second or third tier metro areas in the US, Lyft and Uber have completely destroyed the local taxi industry, to the point where taxis simply aren't a resource that can be utilized without booking far in advance, and even then their success rate for pickups is questionable. As for public transport - not a realistic option for general use outside the largest metro areas in the US, and even many of the largest (e.g. Houston, Phoenix, San Antonio, Dallas) have systems that are nearly useless for those traveling outside of very small portions of the metro area, or aren't commuting into central business districts from suburban transit centers. 'Getting your own vehicle' isn't necessarily economically viable in all cases, or even a usable option for those that face challenges related to driving ability. And rental cars? Aside from making zero sense for certain urban destinations, employers increasingly require business travelers to utilize rideshare services while traveling for work.
  - smileysteve 7y ago
    > In many second or third tier metro areas in the US, Lyft and Uber have completely destroyed the local taxi industry, to the point where taxis simply aren't a resource that can be utilized without booking far in advance, and even then their success rate for pickups is questionable. Anecdotally, In Midtown Atlanta, in 2008; It took a call and 30 minutes to get a taxi to come pick up < a mile away from major hotels. And on the ride back on a 3 mile trip, magically the taxi's credit card machine was broken.
deleted 7y ago
[deleted]
zymhan 7y ago
I really hope this is an allusion to that Portlandia Episode https://www.imdb.com/title/tt6459136/ https://www.imdb.com/title/tt6459136/ https://www.youtube.com/watch?v=j9C4DhTnuQQ https://www.youtube.com/watch?v=j9C4DhTnuQQ
chrischen 7y ago
You can get a sex change (if you're a man)!
CriticalCathed 7y ago
Satire or black mirror?
vl 7y ago
I have no idea what my Uber rating is, who do you even know?
- walls 7y ago
  If you open the Uber app and click the hamburgler at the top left, it will show your rating underneath your name.
mmanfrin 7y ago
People are commenting asking/suggesting this is satire and I know it's not because I am the same way.
rjeli 7y ago
Not satire, I’m also at exactly 4.88 and worried about it... I use uber as my main form of transportation!
- throwaway66666 7y ago
  I 'm also at 4.88! And has been there for 4 years, never went up or down (at least I haven't noticed it. I don't exactly sweat over it. Only checked when someone asks which is like once per year). I can imagine 2 things. 1. Actual rating is way lower and uber is hiding it from us. 2. Their system is buggy.
  - walls 7y ago
    Isn't it as simple as the more rides you take, the harder it is to alter your average?
    - throwaway66666 7y ago
      And it never moved by a factor of even 0.01? Since they are probably doing some rounding, it never moved by 0.005? Maybe it did and by the time I checked it was back at 4.88. It's interesting that many people in this thread report 4.88 though. I would assume Uber wants to obfuscate recent ratings (eg if you notice when your rating changed, you might pin point the driver and add a case against them if you 're vengeful enough). Maybe it's similar to the number 300 for youtube (where views stop being counted in realtime and they are being grouped + analyzed). Who knows.
- 14 7y ago
  Yes you better watch out! Step in dog poop right before entering an Uber and not noticing could get you a negative rating. I hope you don’t have any medical issues which may cause you to have an odor that may cause a negative rating. Or someone hacks your account and you get blacklisted from the ride service. This seems all to balck mirror
chris72205 7y ago
I'm the same way though I have a 5.0 -- but it's because I don't want to lose it! However, I feel as if I'd care less once my score is no longer "perfect"... It's a similar game to me as working on/keeping credit scores at an ideal number.
- jquery 7y ago
  Whenever I see someone who brags about their 5.0 star rating this comes to mind: https://xkcd.com/1098/ https://xkcd.com/1098/ Don’t worry about your 5.0, a 4.9 is honestly more impressive. Ask you next driver to give you a 1* to help you with that.
gav 7y ago
I feel the same way, for the last year mine was 4.86 and just recently it’s dropped to 4.81. It’s definitely something that worries me as it’s out of my control.

nkrisc 7y ago

I can't tell if this is satire or just very sad.

Para2016 7y ago
It sounds like satire, reminds me of the Black Mirror episode.
- nkrisc 7y ago
  I thought so, but then I read all the other comments. I'm not so sure. I don't think it's all satire.
  - dTal 7y ago
    If it's so hard to tell, doesn't that make it bona-fide dystopian? In a certain sense it doesn't matter if the original post is satire - enough people unironically agree for it to be real.
djakjxnanjak 7y ago
This is a forum for hackers, who are likely to obsess over systems like this. I don’t think it’s indicative of a society-wide focus on Uber passenger ratings.
spaceflunky 7y ago
What I've always found interesting about Uber is that if you have one bad night in San Francisco, it could adversely affect your ability to get a ride in Bahrain several years later. Sure big companies create efficiencies, but they also create Orwellian situations like one above.
- lotsofpulp 7y ago
  I doubt one bad night will affect your ability to get a ride, assuming you have a decent amount of other trips “proving” you won’t be a problem, driver or passenger wise.
  - spaceflunky 7y ago
    If you're already at say a 4.2, a 0 could really bring you down if you don't ride a lot. Also, IIRC drivers can and do reject rides for people at their predetermined threshold. E.g. they will pass on a 4.0 waiting for a 4.5 or above (or whatever the thresholds may be).
    - linuxftw 7y ago
      aka, always tip.
      - Scoundreller 7y ago
        But how much? Do I need to tip more if I go unmatched on a pool? Should I have known I wouldn’t be matched at 4AM? If I get continuous matches/delays, can I tip less? Was the driver just pretending to be interested in my life story, so I should tip more because of that? Ahhhh, I liked it the way it was before...
        linuxftw 7y ago
        20-25% is customary for service providers, especially if you're the only client being served at one time. Never tip less than $3.

NeedMoreTea 7y ago

I almost took you seriously. Well played. :)

SamuelAdams 7y ago

> wondering what I can do better... Use a service that doesn't micromanage its customers. Lyft, taxis, city transportation services. Or just (shocker) get your own vehicle. If you're travelling, rental cars are also an option.

sithadmin 7y ago
>Use a service that doesn't micromanage its customers Lyft is still doing the same sort of micromanagement (you just have to jump through more hoops to see your rider rating, just like it used to be for Uber), and arguably has even more holes for drivers to abuse the rating system against riders (AFAIK, Lyft drivers can manage to correlate tips against specific rides, and have a 24 post-ride window to go back and change ratings for riders). >taxis, city transportation services. Or just (shocker) get your own vehicle. If you're travelling, rental cars are also an option. These aren't necessarily realistic alternatives in all cases. In many second or third tier metro areas in the US, Lyft and Uber have completely destroyed the local taxi industry, to the point where taxis simply aren't a resource that can be utilized without booking far in advance, and even then their success rate for pickups is questionable. As for public transport - not a realistic option for general use outside the largest metro areas in the US, and even many of the largest (e.g. Houston, Phoenix, San Antonio, Dallas) have systems that are nearly useless for those traveling outside of very small portions of the metro area, or aren't commuting into central business districts from suburban transit centers. 'Getting your own vehicle' isn't necessarily economically viable in all cases, or even a usable option for those that face challenges related to driving ability. And rental cars? Aside from making zero sense for certain urban destinations, employers increasingly require business travelers to utilize rideshare services while traveling for work.
- smileysteve 7y ago
  > In many second or third tier metro areas in the US, Lyft and Uber have completely destroyed the local taxi industry, to the point where taxis simply aren't a resource that can be utilized without booking far in advance, and even then their success rate for pickups is questionable. Anecdotally, In Midtown Atlanta, in 2008; It took a call and 30 minutes to get a taxi to come pick up < a mile away from major hotels. And on the ride back on a 3 mile trip, magically the taxi's credit card machine was broken.

deleted 7y ago

[deleted]

zymhan 7y ago

I really hope this is an allusion to that Portlandia Episode https://www.imdb.com/title/tt6459136/ https://www.imdb.com/title/tt6459136/ https://www.youtube.com/watch?v=j9C4DhTnuQQ https://www.youtube.com/watch?v=j9C4DhTnuQQ

chrischen 7y ago

You can get a sex change (if you're a man)!

CriticalCathed 7y ago

Satire or black mirror?

vl 7y ago

I have no idea what my Uber rating is, who do you even know?

walls 7y ago
If you open the Uber app and click the hamburgler at the top left, it will show your rating underneath your name.

mmanfrin 7y ago

People are commenting asking/suggesting this is satire and I know it's not because I am the same way.

rjeli 7y ago

Not satire, I’m also at exactly 4.88 and worried about it... I use uber as my main form of transportation!

throwaway66666 7y ago
I 'm also at 4.88! And has been there for 4 years, never went up or down (at least I haven't noticed it. I don't exactly sweat over it. Only checked when someone asks which is like once per year). I can imagine 2 things. 1. Actual rating is way lower and uber is hiding it from us. 2. Their system is buggy.
- walls 7y ago
  Isn't it as simple as the more rides you take, the harder it is to alter your average?
  - throwaway66666 7y ago
    And it never moved by a factor of even 0.01? Since they are probably doing some rounding, it never moved by 0.005? Maybe it did and by the time I checked it was back at 4.88. It's interesting that many people in this thread report 4.88 though. I would assume Uber wants to obfuscate recent ratings (eg if you notice when your rating changed, you might pin point the driver and add a case against them if you 're vengeful enough). Maybe it's similar to the number 300 for youtube (where views stop being counted in realtime and they are being grouped + analyzed). Who knows.
14 7y ago
Yes you better watch out! Step in dog poop right before entering an Uber and not noticing could get you a negative rating. I hope you don’t have any medical issues which may cause you to have an odor that may cause a negative rating. Or someone hacks your account and you get blacklisted from the ride service. This seems all to balck mirror

chris72205 7y ago

I'm the same way though I have a 5.0 -- but it's because I don't want to lose it! However, I feel as if I'd care less once my score is no longer "perfect"... It's a similar game to me as working on/keeping credit scores at an ideal number.

jquery 7y ago
Whenever I see someone who brags about their 5.0 star rating this comes to mind: https://xkcd.com/1098/ https://xkcd.com/1098/ Don’t worry about your 5.0, a 4.9 is honestly more impressive. Ask you next driver to give you a 1* to help you with that.

gav 7y ago

I feel the same way, for the last year mine was 4.86 and just recently it’s dropped to 4.81. It’s definitely something that worries me as it’s out of my control.