3 ms·
This has been a particular problem for the handicapped community as I understand it, as the service speed for handicapped vehicles has been much worse.
by bpicolo 7y ago
This has been a particular problem for the handicapped community as I understand it, as the service speed for handicapped vehicles has been much worse.
- ggreer 7y agoDon't taxis have the same problem?
- jakear 7y agoNot just that, but when I was on crutches my rating dramatically dropped. I almost always had a friend with me to help out with storing the crutches and getting in and out of the car, but regardless my rating fell at least a tenth. Drivers probably didn’t like how I needed to grab onto their car to enter and exit, or maybe that the crutches were in their car, or that the whole process took a bit longer.
- mywittyname 7y agoI do think drivers should be required to justify a <5 star rating for riders.
- seanmcdirmid 7y agoIsn’t that to be expected given the need for a special vehicle?
- malandrew 7y agoReport on WAV availability in NY https://nylpi.org/wp-content/uploads/2019/05/Still-Left-Behind-Report%E2%80%94Updated.pdf https://nylpi.org/wp-content/uploads/2019/05/Still-Left-Behi... Uber - 96% WAV availability, 6 min WAV wait time Lyft - 63% WAV availability, 12 min WAV wait time