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I had to wait three months for Lenovo to replace my X1 Extreme's motherboard because switching to discreet graphics to install Linux bricked it.
by winrid 7y ago
I had to wait three months for Lenovo to replace my X1 Extreme's motherboard because switching to discreet graphics to install Linux bricked it.
- vetinari 7y agoThat must have been a wonderfull f*up on the part of your service center. Here where I live they would have to refund you the machine, if they weren't capable to repair it within 30 days (while under warranty, which I assume X1 Extreme was). The only manufacturer, whose service is able to achieve 30 days here is Apple ;). With Lenovo, and previously IBM, I've had experience to have issues fixed NBD, even when I was retail customer.
- winrid 7y agoWell shipping was like 30 days late so they tried to say it wasn't eligible for return. I just got it back and as much as I want to use it I'm trying to return it still...
- Zephyreks 7y agoLenovo standard customer support sucks ass. Pay a little more and they route you to IBM support (at least in Canada). Those people are godly. Next business day, go to your home, fix whatever you want, accidental damage, whatever, all covered. I love those guys.