Looks like when they still supported the public customer, they had forced arbitration buried in there: https://support.code42.com/Terms_and_conditions/Legal_te

Looks like when they still supported the public customer, they had forced arbitration buried in there: https://support.code42.com/Terms_and_conditions/Legal_terms_and_conditions/Previous_end_user_license_agreements/CrashPlan_PRO_EULA_from_February_29_2016 https://support.code42.com/Terms_and_conditions/Legal_terms_... But yeah, they've got near-zero liability for backups in their current plans.