The disturbing thing is that this "ordinary corporate crap" level of quality and decision making seems to have crepped into the production processes of a compan

The disturbing thing is that this "ordinary corporate crap" level of quality and decision making seems to have crepped into the production processes of a company that making aerospace products - ie planes that fly through the air. 'Cause there's a reason the standards for aerospace are different. Your plane crashing is a different matter than your insurance advertising campaign tanking.