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Another problem is that you don't get to control the start of a FaceID scan. Many apps that I use (mostly for banking) have some non-deterministic loading proce
by bcatanzaro 7y ago
Another problem is that you don't get to control the start of a FaceID scan. Many apps that I use (mostly for banking) have some non-deterministic loading procedure that can take from 1-20 seconds. At some point, the load completes and the app initiates a FaceID scan. If you're not holding the phone at the right angle at that moment, the scan fails. Then it falls back to a passcode.
It's a terrible user experience. They should give me the chance to push a button after I've gotten the phone in the right position before initiating the scan. Or they should give me the chance to retry the scan if I wasn't ready. As it is, they expect me to hold my phone rigidly for a non-deterministic amount of time in order to use FaceID.
- macintux 7y agoInteresting point. Definitely worth noting that’s the apps’ fault: my primary banking app waits for me to trigger FaceID.
- 1123581321 7y agoIf your face is not recognized, it will prompt you with a system modal to either “Try Face ID Again,” which does what you want, or “Cancel,” which lets the app decide what to do (most of mine go to a button you can tap to try Face ID again.)