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Oh man, I can't imagine the logistics with all this. Exactly what items are eligible? Do they enter in Kohl's system, or Amazon's system? Are they thrown in the
by Dirlewanger 8y ago
Oh man, I can't imagine the logistics with all this. Exactly what items are eligible? Do they enter in Kohl's system, or Amazon's system? Are they thrown in the same pile of returns to be put back on the floor at the end of the night by workers, or are they put in a special area that each Kohl's has? What if a Kohl's employees caves into an angry customer trying to return an ineligible item? Is that even possible?
- incongruity 8y agoHaving been a customer in this exchange, it looks like all Amazon systems. Amazon sold goods seem to be eligible - All? I'm not sure but that's handled by Amazon, so no load on Khol's and everything is shipped back to Amazon - presumably in bulk so as to save on shipping/packaging materials and labor.
- Scoundreller 8y agoProbably an RMA scanner and bin for Amazon to pickup from. Then its verified in the warehouse. Maybe amazon will pay kohl’s to directly send things to the dumpster. Probably saves Amazon some return shipping cost, especially for bigger/bulkier items.