3 ms·
Wrote this up last year describing some of these tactics employed by Intuit: https://uxdesign.cc/turbotax-design-1a37356adc61 https://uxdesign.cc/turbotax-desi
by breademoji 8y ago
Wrote this up last year describing some of these tactics employed by Intuit:
https://uxdesign.cc/turbotax-design-1a37356adc61 https://uxdesign.cc/turbotax-design-1a37356adc61
- athenot 8y agoVery nice writeup! This kind of condescending flow is exactly why I stopped using TurboTax about 10 years ago. Apparently it got even worse since then.