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>We take your privacy seriously. I'm sure you do, but please please please -- don't use this cliché. It's superficial and off-putting. Better explain specific

>We take your privacy seriously. I'm sure you do, but please please please -- don't use this cliché. It's superficial and off-putting. Better explain specifically what you do for it. And then let us decide if you take our privacy seriously or not.

DarwinMailApp 8y ago
You are so right! Thank you for your feedback. Changed it to "Your privacy is important. Darwin will never record, distribute or sell your personal data to any third parties."
- no_wizard 8y ago
  Question I have: do you need to actually collect this information at all? I appreciate the no share, but if a service never collects it to begin with then it’s never an issue including if you get hacked for instance. I’m curious not a judgement.
  - EduardoBautista 8y ago
    The app does need to know what your email address at gmail is in order to work.
    - DarwinMailApp 8y ago
      Correct! Other than that there is no need to collect much other information at all. Google Analytics is currently how I see how users found DarwinMail & where they came from. Google Analytics also provides info such as users device and browser type. A list of the data Google Analytics collects can be found here: https://www.shivarweb.com/2977/what-does-google-analytics-do https://www.shivarweb.com/2977/what-does-google-analytics-do Google Analytics is the defacto standard for millions of websites across the web.
      - markovbot 8y ago
        Should probably mention that next you your statement about privacy. I would consider an email service that has Google analytics on it not terribly private
        DarwinMailApp 8y ago
        It is true that using Google Analytics does sound quite overt. The question remains, how else can I see where my users are visiting from, what browsers & mobile devices are they using so that I may better tailor DarwinMail?
        baldomo 8y ago
        I would suggest one of the alternatives listed at https://switching.social/ethical-alternatives-to-google-analytics https://switching.social/ethical-alternatives-to-google-anal... . Fathom in particular is open source and can be self hosted
        DarwinMailApp 8y ago
        Wow! Thank you for those suggestions. I've looked into Fathom before. I quite like what's offered. And the fact that's it's open source is the cherry on top :) Thank you very much for the suggestion and for giving me a direct link to check out more.
      - kryptk 8y ago
        I've dropped Google Analytics in favor of good old fashioned server log parsing with several off the shelf tools. The load times of my site, the quality of my stats and the privacy of my users have all been improved.
        DarwinMailApp 8y ago
        That's quite interesting. I like the sound of that. Thank you for your feedback.
  - DarwinMailApp 8y ago
    Thank you for your questions :) What information are you referring to? I would prefer to understand your question better so I can give you honest and hopefully succinct feedback :)
  - markdown 8y ago
    > Question I have: do you need to actually collect this information at all? In the very comment you're responding to, he says "never record". In this context, this means the same as "never collect".
    - DarwinMailApp 8y ago
      Hey there, thank you very much for helping out :)
- dominotw 8y ago
  how can we take your word for it? not sure who you are. there is no about page.
  - DarwinMailApp 8y ago
    Hello, that's another great suggestion! Thank you. Will add it soon. Hopefully, it will help :)
jszymborski 8y ago
Related to this question: Does Darwin block remote images from loading automatically? I find this is increasingly hard to find (Geary Mail comes to mind) and it's surprising to me.
- DarwinMailApp 8y ago
  Thank you for your question :) We block any and all code scripts/styles from executing outside of emails. We don't block images though - if we did then the emails you could usually receive with images will feel plain.. won't it? If I understand you correctly?
  - sameline 8y ago
    Allowing remote images to load allows for a tracking signal to be sent from the email client. Blocking images allows the user to choose whether that signal is sent.
    - DarwinMailApp 8y ago
      Ohh I see. Like a Facebook Pixels tracking image. No, I don't think that's blocked. Then again, it's not blocked in most email clients, perhaps it's difficult to accomplish. Nonetheless, I've added it to the list of upcoming features as I believe it's worth a shot! Thank you so much for your feedback :)
      - tchaffee 8y ago
        Thunderbird has the feature. I almost never need to look at in image in an email, unless it's a photo from a friend.
        DarwinMailApp 8y ago
        Fantastic, I have an example to learn from :D Thank you for the tip!
      - 8y ago

DarwinMailApp 8y ago

You are so right! Thank you for your feedback. Changed it to "Your privacy is important. Darwin will never record, distribute or sell your personal data to any third parties."

no_wizard 8y ago
Question I have: do you need to actually collect this information at all? I appreciate the no share, but if a service never collects it to begin with then it’s never an issue including if you get hacked for instance. I’m curious not a judgement.
- EduardoBautista 8y ago
  The app does need to know what your email address at gmail is in order to work.
  - DarwinMailApp 8y ago
    Correct! Other than that there is no need to collect much other information at all. Google Analytics is currently how I see how users found DarwinMail & where they came from. Google Analytics also provides info such as users device and browser type. A list of the data Google Analytics collects can be found here: https://www.shivarweb.com/2977/what-does-google-analytics-do https://www.shivarweb.com/2977/what-does-google-analytics-do Google Analytics is the defacto standard for millions of websites across the web.
    - markovbot 8y ago
      Should probably mention that next you your statement about privacy. I would consider an email service that has Google analytics on it not terribly private
      - DarwinMailApp 8y ago
        It is true that using Google Analytics does sound quite overt. The question remains, how else can I see where my users are visiting from, what browsers & mobile devices are they using so that I may better tailor DarwinMail?
        baldomo 8y ago
        I would suggest one of the alternatives listed at https://switching.social/ethical-alternatives-to-google-analytics https://switching.social/ethical-alternatives-to-google-anal... . Fathom in particular is open source and can be self hosted
        DarwinMailApp 8y ago
        Wow! Thank you for those suggestions. I've looked into Fathom before. I quite like what's offered. And the fact that's it's open source is the cherry on top :) Thank you very much for the suggestion and for giving me a direct link to check out more.
    - kryptk 8y ago
      I've dropped Google Analytics in favor of good old fashioned server log parsing with several off the shelf tools. The load times of my site, the quality of my stats and the privacy of my users have all been improved.
      - DarwinMailApp 8y ago
        That's quite interesting. I like the sound of that. Thank you for your feedback.
- DarwinMailApp 8y ago
  Thank you for your questions :) What information are you referring to? I would prefer to understand your question better so I can give you honest and hopefully succinct feedback :)
- markdown 8y ago
  > Question I have: do you need to actually collect this information at all? In the very comment you're responding to, he says "never record". In this context, this means the same as "never collect".
  - DarwinMailApp 8y ago
    Hey there, thank you very much for helping out :)
dominotw 8y ago
how can we take your word for it? not sure who you are. there is no about page.
- DarwinMailApp 8y ago
  Hello, that's another great suggestion! Thank you. Will add it soon. Hopefully, it will help :)

jszymborski 8y ago

Related to this question: Does Darwin block remote images from loading automatically? I find this is increasingly hard to find (Geary Mail comes to mind) and it's surprising to me.

DarwinMailApp 8y ago
Thank you for your question :) We block any and all code scripts/styles from executing outside of emails. We don't block images though - if we did then the emails you could usually receive with images will feel plain.. won't it? If I understand you correctly?
- sameline 8y ago
  Allowing remote images to load allows for a tracking signal to be sent from the email client. Blocking images allows the user to choose whether that signal is sent.
  - DarwinMailApp 8y ago
    Ohh I see. Like a Facebook Pixels tracking image. No, I don't think that's blocked. Then again, it's not blocked in most email clients, perhaps it's difficult to accomplish. Nonetheless, I've added it to the list of upcoming features as I believe it's worth a shot! Thank you so much for your feedback :)
    - tchaffee 8y ago
      Thunderbird has the feature. I almost never need to look at in image in an email, unless it's a photo from a friend.
      - DarwinMailApp 8y ago
        Fantastic, I have an example to learn from :D Thank you for the tip!
    - 8y ago