6 ms·

My Samsung Galaxy Fold screen broke after just a day

24 points by jakejarvis 7y ago

llampx 7y ago
I wonder if the initial reports of the Huawei one will be different. Removing the plastic layer just for the sake of it is entirely PEBCAK though. Doesn't Samsung have a protective layer that is meant to be removed so that people aren't tempted to remove something that isn't meant to be removed?
- ceejayoz 7y ago
  Can multiple technically-minded reviewers thinking it's a screen protector really be deemed PEBKAC? If they mess that up, an appreciable proportion of the general public will as well.
  - rhn_mk1 7y ago
    There's something to it though. If the screen protector is applied in a way that it doesn't reduce screen quality and doesn't start peeling off (again, reducing quality), there's really no reason to remove it. Yet, people are conditioned to do it regardless, but I wouldn't really expect everyone to deliberate on something so simple as screen protector removal every time they see one. To me, it paradoxically seems both as PEBKAC and a predictable outcome.
- jakelazaroff 7y ago
  Most things with screens come with some sort of plasticky covering that you're supposed to remove, though. I would absolutely assume that the peelable-looking film on my new phone is not a crucial component.
- nkrisc 7y ago
  If it looks removable, people will remove it, thinking that something that looks removable is meant to be removed. That's just a fact and you just have to design around that behavior.
jgowdy 7y ago
There's no way I'd buy the first generation of this kind of tech. Of course the folding screens broke. Anyone could have guessed that would happen. Just like we can guess what the spin will look like etc. That being said, I just bought a Samsung Galaxy S10+ and it's a beautiful device. I'll watch the folding glass demos on YouTube for the cool factor.
Yhippa 7y ago
I hope this isn't a widespread thing but I fear this is. This phone is the first time I've gotten excited about new consumer tech in a long time.
- ceejayoz 7y ago
  Bloomberg and CNBC's reviewers are reporting similar issues. https://www.macrumors.com/2019/04/17/samsung-broken-galaxy-fold-devices/ https://www.macrumors.com/2019/04/17/samsung-broken-galaxy-f... edit: Up to five review units now. https://twitter.com/mcwm/status/1118583120759013376 https://twitter.com/mcwm/status/1118583120759013376
  - MBCook 7y ago
    Plus’s MKBHD accidentally broke his removing the ‘screen protector‘ that’s actually integral to the display. https://twitter.com/MKBHD/status/1118580472576118787 https://twitter.com/MKBHD/status/1118580472576118787
CameronBanga 7y ago
The Verge has updated the title to reflect that multiple reviewers are seeing similar issues: https://www.theverge.com/2019/4/17/18411510/samsung-galaxy-fold-broken-screen-debris-dust-hinge-flexible-bulge https://www.theverge.com/2019/4/17/18411510/samsung-galaxy-f...

24 points by jakejarvis 7y ago

I wonder if the initial reports of the Huawei one will be different. Removing the plastic layer just for the sake of it is entirely PEBCAK though. Doesn't Samsung have a protective layer that is meant to be removed so that people aren't tempted to remove something that isn't meant to be removed?

ceejayoz 7y ago
Can multiple technically-minded reviewers thinking it's a screen protector really be deemed PEBKAC? If they mess that up, an appreciable proportion of the general public will as well.
- rhn_mk1 7y ago
  There's something to it though. If the screen protector is applied in a way that it doesn't reduce screen quality and doesn't start peeling off (again, reducing quality), there's really no reason to remove it. Yet, people are conditioned to do it regardless, but I wouldn't really expect everyone to deliberate on something so simple as screen protector removal every time they see one. To me, it paradoxically seems both as PEBKAC and a predictable outcome.
jakelazaroff 7y ago
Most things with screens come with some sort of plasticky covering that you're supposed to remove, though. I would absolutely assume that the peelable-looking film on my new phone is not a crucial component.
nkrisc 7y ago
If it looks removable, people will remove it, thinking that something that looks removable is meant to be removed. That's just a fact and you just have to design around that behavior.

jgowdy 7y ago

There's no way I'd buy the first generation of this kind of tech. Of course the folding screens broke. Anyone could have guessed that would happen. Just like we can guess what the spin will look like etc. That being said, I just bought a Samsung Galaxy S10+ and it's a beautiful device. I'll watch the folding glass demos on YouTube for the cool factor.

Yhippa 7y ago

I hope this isn't a widespread thing but I fear this is. This phone is the first time I've gotten excited about new consumer tech in a long time.

ceejayoz 7y ago
Bloomberg and CNBC's reviewers are reporting similar issues. https://www.macrumors.com/2019/04/17/samsung-broken-galaxy-fold-devices/ https://www.macrumors.com/2019/04/17/samsung-broken-galaxy-f... edit: Up to five review units now. https://twitter.com/mcwm/status/1118583120759013376 https://twitter.com/mcwm/status/1118583120759013376
- MBCook 7y ago
  Plus’s MKBHD accidentally broke his removing the ‘screen protector‘ that’s actually integral to the display. https://twitter.com/MKBHD/status/1118580472576118787 https://twitter.com/MKBHD/status/1118580472576118787

CameronBanga 7y ago

The Verge has updated the title to reflect that multiple reviewers are seeing similar issues: https://www.theverge.com/2019/4/17/18411510/samsung-galaxy-fold-broken-screen-debris-dust-hinge-flexible-bulge https://www.theverge.com/2019/4/17/18411510/samsung-galaxy-f...