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Did they bother talking to anyone at Google before they started doing this? It sounds like they’re making a massive number of requests in a short period of time

Did they bother talking to anyone at Google before they started doing this? It sounds like they’re making a massive number of requests in a short period of time which is probably indistinguishable from abuse to Google’s automated systems.

ocdtrekkie 8y ago
Given how long Archive Team has been working on this (two weeks), my guess is the automated systems did not catch it, but that someone there decided to put a stop to it.
- est31 8y ago
  The Archive Team made a public call for help two days ago, which possibly has increased the number of ips that download content. This might have triggered automated defenses that weren't triggered before, or were manually disabled before.
kevingadd 8y ago
Try ever talking to Google about anything and you'll understand the problem with this suggestion. I mean, it's a reasonable suggestion, but it doesn't work
- jijji 8y ago
  The one time I had to call google because when I was working at a large company down the street and they had blocked all of our netblocks and we couldn't use their systems for a few days. Some young teenager-sounding male answered the phone and sounded annoyed that I called and said that we should write a message on the forums and then hung up on me.
  - user5994461 8y ago
    Looks like the support improved dramatically. They now have a phone number and actively pick up the phone to imply you'll never get any support.
ClassyJacket 8y ago
"Did they bother talking to anyone at Google before they started doing this?" How would you go about contacting Google? As far an I've ever heard they're notoriously impossible to contact by anyone who isn't paying large amounts to run ads.
- tedivm 8y ago
  People who do pay large amounts to run ads get to talk to someone, but that someone normally has absolutely no power whatsoever.
- KirinDave 8y ago
  It is in fact a service Google sells to cloud customers, same as AWS.
- baroffoos 8y ago
  You don't even have to pay much for ads to get help. They will do a call and walk you through the steps for setting up everything to start spending. Its just that advertisers are the only customers google has.
  - deleted 8y ago
    [deleted]
  - gscott 8y ago
    Only in the past year or two. Before that you could only contact them via a support form and someone in India would answer the support.
- tjpnz 8y ago
  It's easier to get a job interview at Google.
  - zaarn 8y ago
    New strategy: Get tech support from google by applying to them and then complaining during the interview.

ocdtrekkie 8y ago

Given how long Archive Team has been working on this (two weeks), my guess is the automated systems did not catch it, but that someone there decided to put a stop to it.

est31 8y ago
The Archive Team made a public call for help two days ago, which possibly has increased the number of ips that download content. This might have triggered automated defenses that weren't triggered before, or were manually disabled before.

kevingadd 8y ago

Try ever talking to Google about anything and you'll understand the problem with this suggestion. I mean, it's a reasonable suggestion, but it doesn't work

jijji 8y ago
The one time I had to call google because when I was working at a large company down the street and they had blocked all of our netblocks and we couldn't use their systems for a few days. Some young teenager-sounding male answered the phone and sounded annoyed that I called and said that we should write a message on the forums and then hung up on me.
- user5994461 8y ago
  Looks like the support improved dramatically. They now have a phone number and actively pick up the phone to imply you'll never get any support.

ClassyJacket 8y ago

"Did they bother talking to anyone at Google before they started doing this?" How would you go about contacting Google? As far an I've ever heard they're notoriously impossible to contact by anyone who isn't paying large amounts to run ads.

tedivm 8y ago
People who do pay large amounts to run ads get to talk to someone, but that someone normally has absolutely no power whatsoever.
KirinDave 8y ago
It is in fact a service Google sells to cloud customers, same as AWS.
baroffoos 8y ago
You don't even have to pay much for ads to get help. They will do a call and walk you through the steps for setting up everything to start spending. Its just that advertisers are the only customers google has.
- deleted 8y ago
  [deleted]
- gscott 8y ago
  Only in the past year or two. Before that you could only contact them via a support form and someone in India would answer the support.
tjpnz 8y ago
It's easier to get a job interview at Google.
- zaarn 8y ago
  New strategy: Get tech support from google by applying to them and then complaining during the interview.