I always assumed they pocketed that extra revenue themselves (why not, it's the advantage of their platform and how I assumed they made money). I'm a little su

I always assumed they pocketed that extra revenue themselves (why not, it's the advantage of their platform and how I assumed they made money). I'm a little surprised to hear they handed it back, but I also thought they subsumed that cost within their own fees (like I assume the App/Play stores do). I imagine they probably spend a lot of time explaining why the fees don't line up exactly month to month because if this, since it can lead to different numbers month to month even if your patrons and what they've pledged to you doesn't change. How many support requests about this, and arguments that have to get into very specific details on accounts which bring in $40 a month in donations does it take before any gains are lost? Or if not lost, highly variable and cause support personnel staff needs to fluctuate (which I imagine is harder to plan for and scale quickly than hardware/servers)?