6 ms·

Uber Drivers discuss giving 1-star ratings to passengers who don't tip

46 points by stevenjohns 8y ago

BryanMMMM 8y ago
Just don't tip the uber driver. Tipping leads to more discrimination and confusion.
entity345 8y ago
Wait before rating the driver...
fargo 8y ago
"Well boys and girls, you're about to find out how tight pax's really are. Uber about to allow tipping via the app. We're all rich!!! If only. Looking forward to my additional $5 per month." I have been able to tip for years, what am I missing? Edit: I was missing the location, it's AU specific
- madeofpalk 8y ago
  which is even weirder, because tipping generally isn't a thing in Australia.
koolba 8y ago
Lyft really screwed this up for everybody. We had a good thing going where this inane concept was missing from digital ride share. But no, they had to pretend they’re doing something “pro-driver” by allowing tips and now we end up here. I’ll never tip via an app. I’m paying for a service and expect the price to include everything. Note that I do tip in cash but that’s done on a case by case basis because I decided to do so, not because I feel obligated.
- mchanson 8y ago
  So glad you are working on taking down the tipping system. A very brave effort.
  - icholy 8y ago
    Can't tell if this is sarcasm.
  - duiker101 8y ago
    I find the US attitude toward tipping to be extremely toxic. Any effort against it is a good one.
    - mchanson 8y ago
      Taking action against the victims of the system isn't moral.
      - madeofpalk 8y ago
        As consumers, what else are we to do?
        astrodust 8y ago
        Change the culture with tools like the $15 minimum wage for everyone, including wait staff. That would make tipping less necessary, if not irrelevant. Other countries manage to do it with no tips because they pay better.
        gambiting 8y ago
        And that is achieved easiest by not tipping at all. If everyone stopped tipping tomorrow then people who work for slave wages(because they get the rest in tips) would hopefully leave and find better paid jobs. People running restaurants would have to increase their wages to keep staff working. Problem would fix itself overnight without any need of government intervention. Every time you don't tip yes, the employee will think "what a skint bastard" but hopefully also think "god, this job sucks I need to find something that pays more". And just as a counter point to your last sentence - waiters in UK frequently make hardly above minimum wage(£8-10/hour) and tipping is neither required nor expected.
- meowface 8y ago
  I don't tip often for Uber/Lyft, but I do always tip for Uber Eats and other food delivery apps, mostly because my condo unit is kind of hard to get to. I find that if I don't explicitly say "Will tip for door delivery" in my Uber Eats delivery instructions, about 15% of drivers won't come anywhere near my door and will just wait for me outside of the building. After adding that line, it went down to 1%. So for me, tipping is kind of just an added cost I have to account for to get the app's actual promised service.
- dnautics 8y ago
  You haven't been a driver, have you? IMO, I think it was a pretty great incentive to bring up quality of service. Sure, I was never going to make as much in tips as, say, some pretty women, but I don't feel entitled to any of that.
socialtoilet 8y ago
I'm currently on vacation in "bargaining countries", last in Vietnam. People use Grab there because they don't want to bargain before going to the cinema. You can leave a tip - but generally, you pay the price from the app. This is the damn reason you use the app.
Simulacra 8y ago
This is why I don't use Uber. I find their whole corporate culture to be really bad, and that has filtered down to the drivers. As for Lyft, they should just pay people a proper amount and get rid of tipping altogether. Why are we STILL supporting this relic of slavery?!
- toomuchtodo 8y ago
  Without tipping, the base fare isn't enough to be a "proper amount". If they raise the base fare, people won't use ridesharing as "too expensive". The economy is at full employment (in the US; Australia has a substantial minimum wage already). 68% of Uber drivers churn within six months [1]. I doubt that's sustainable. [1] https://therideshareguy.com/7-reasons-why-uber-and-lyft-drivers-are-quitting-rideshare/ https://therideshareguy.com/7-reasons-why-uber-and-lyft-driv...
  - Gys 8y ago
    > If they raise the base fare, people won't use ridesharing as "too expensive". So the next startup will introduce an 'only one dollar wherever you go' system. In addition you have to pay a tip that related to the time and distance. If you do not pay (at least...) that proposed tip, you are banned for ever. Next idea: free shopping ! But we propose a tip for the whole experience of visiting our store, keeping everything stocked, the number of items you took and some other variables.
  - izzydata 8y ago
    Then ridesharing is too expensive. If the only way to make it work is to trick people at seemingly lower prices and then have them feel obligated to make up the difference for the drivers salary.
    - toomuchtodo 8y ago
      That's the situation in a nutshell. You either burn up VC money or you exploit drivers (or a combination of the two).
have_faith 8y ago
I use Uber precisely because of its predictability and lack of social dances and pressures. At this rate it will just be another taxi company before long. I want the drivers to be paid fairly, and if that means making the rates more reasonable then so be it I'm happy to pay a fair price. Just don't make the drivers livelihood depend on how well he can pretend to be interested in my day etc to eek out as much tips as possible. The dynamic it creates is not fun for either side.
- baxtr 8y ago
  Changing human nature is really really difficult, maybe impossible EFIT: because of the downvotes I want to clarify that I meant: if Uber is developing towards other, older taxi companies it’s maybe because of human nature and not because they wanted to become like that
  - adamrainsby 8y ago
    Not in this case. The culture around tipping is not universal.
  - leducw 8y ago
    You don't need to "change" human nature for this. Just pay them fairly and don't encourage tipping culture since it leads to things like this.
  - Analemma_ 8y ago
    Tipping is only “a thing” in the United States, it is in no way a human universal.
  - imgabe 8y ago
    There is nothing "human nature" about tipping. A significant majority of humanity gets along just fine without tipping.
- kalleboo 8y ago
  In the linked thread I'm also seeing someone giving riders 3 stars for "short trip" and BS like that. Really ruins the service if you have to worry about those things. edit: they're also talking about retaliatory ratings "if you give me a 1 I'll go back and change you to a 1 and you'll have a hard time getting picked up again", I thought that wasn't possible? Did Uber change that?
troydavis 8y ago
In the US, Uber doesn't show the presence or amount of an in-app tip until after the driver has rated the passenger, so this is impossible. I can't imagine why they'd implement it any other way in other countries. Whatever one's view of tipping, this specific problem isn't likely to be an issue.
MisterOctober 8y ago
This is so much like the Black Mirror episode "Nosedive" that it's almost not funny
orasis 8y ago
This type of correlation would be pretty easy for an Uber ML model to detect and flag those drivers.
- iraklism 8y ago
  Why do we have to “ML” everything? A simple database query should provide good evidence. I’m confident that a significant portion of problems that ML is applied to today can be solved by some Excel sheets.
  - mynameisvlad 8y ago
    Because nobody wants to spend time crunching an Excel sheet when you can train a computer to do it for you, automatically, all the time.
  - steve19 8y ago
    Machine learn is also called statistical learning. It does not mean deep learning which is a subset of ML. Creating a model in python or R is going to be much easier than in excel.
    - alexgmcm 8y ago
      >Creating a model in python or R is going to be much easier than in excel. True, but my boss will ask for it in Excel anyway.
  - kps 8y ago
    “Half of the time when companies say they need ‘AI’ what they really need is a SELECT clause with GROUP BY.” — https://twitter.com/matvelloso/status/1001899539484192768 https://twitter.com/matvelloso/status/1001899539484192768
  - orasis 8y ago
    If you have a strong ML work flow it’s going to be easier to scale and automate an ML solution than an excel solution.
mchanson 8y ago
Not tipping is a lazy action where you are taking out your annoyance at the system on the people who are most damaged by the system. It does nothing to change the system. Tip heavy, if you can afford it, and lament how annoying the whole system is over a drink with friends. If you really hate it actually take political action (vote, protest, etc.).
- imgabe 8y ago
  I did take action. DC actually had a referendum to eliminate the tipped minimum wage, so that all jobs would be required to be paid the same minimum wage. I voted for it. A significant majority of the city voted for it. You know what happened? The city council overturned it because of lobbying from the restaurant industry. Also, a minority of servers who make far, far above minimum wage (like 70k/year) because of tips were heavily against it. Note that the referendum said nothing at all about eliminating tipping, it was just about providing a fair wage for everyone. So, the political route doesn't work. If we want to end tipping, stop tipping. If people who work jobs that depend on tips don't like that, they can negotiate with their employers for a fair wage, you know like every other job in the world does. Employers and employees are the two relevant parties who need to be involved in wage negotiations. Leave the customers out of it.
- gambiting 8y ago
  >> It does nothing to change the system. Quite the contrary. Not tipping is the best way to change the system. Those people most affected by it only agree to work for poor wages because they know tipping will make up for it. If tips evaporated overnight then employers would have to pay more to keep those employees.
- onewhonknocks 8y ago
  Counterpoint: Not tipping IS voting (with your pocketbook).
  - apacheCamel 8y ago
    You are then voting by decreasing your waiter/waitress's salaray for the night. We shouldn't punish the people who depend on the money to live, we should protest the politicians too worried about corporate money.
altmind 8y ago
I remember days when you can not tip in uber app and It was a articulated feature that tipping is not requited.
TheHypnotist 8y ago
The scale one of the posters provides is laughable. Why would they implement having the driver view the tip prior to rating anyway?
bluetidepro 8y ago
Correct me if I'm wrong, but how can they give you a 1-star rating? They don't know if I tipped or not as a rider, right? Isn't it all just added into their pay, no way to tell if a specific rider they had tipped X or Y? Or do they mean cash tips?
- stevenjohns 8y ago
  In the thread it shows that passengers that tipped are given a green check next to their ride. https://uberpeople.net/threads/uber-tipping.313017/post-4777382 https://uberpeople.net/threads/uber-tipping.313017/post-4777...
  - lyime 8y ago
    If drivers did that. Uber would surely and swiftly take that out of the UI.
  - troydavis 8y ago
    At least as of 2018 (I haven't seen the driver app recently), after giving a ride, a driver is basically restricted to the passenger rating screen until they complete it. Screens like this one, if they exist, are only visible after a driver has rated a passenger. The driver's rating of a passenger can only be changed by opening a support ticket, not in the app (https://help.uber.com/partners/article/i-want-to-change-my-rating-for-a-rider-?nodeId=a139da41-17b0-49ef-b226-0a8587b08178 https://help.uber.com/partners/article/i-want-to-change-my-r...).
- gesticulator 8y ago
  That’s correct, the driver will rate the passenger before they can see any tips. This thread is nonsense. https://ride.guru/content/newsroom/can-my-uber-or-lyft-driver-see-how-much-i-tip https://ride.guru/content/newsroom/can-my-uber-or-lyft-drive...
  - shiftpgdn 8y ago
    Can they edit the rating after the fact? I know as a passenger I can edit a driver's rating.
SoulMan 8y ago
Tipping really makes your budget unpredictable. I am travelling there (not for the first time) from a country. What's the current tip rate?
Proven 8y ago
Makes sense. Those who don't like it can stop using Uber. And maybe it'll also spare us from SJW's constant moaning about their low income. Let them increase it as much as they can.
mattsfrey 8y ago
I might be in the minority but I actually like tipping for good service. It is personally gratifying to help somebody out that might need it and it rewards and encourages better service for everyone.
gambiting 8y ago
Who the hell tips uber drivers. And why. I sometimes "tip" taxi drivers if the change is not worth getting(like if the ride was £28.84 then I'll just hand then £30 and not bother with change), but to consciously pick a tip on the app? Yeah it might feel nice for the driver, but all you're doing is sending an email to Uber that says "hey guys it's fine if you pay like shit, because we customers are totally willing to subsidise it instead. Thanks!".
- chomp 8y ago
  I live in America. I rarely tip Uber. I have tipped before, one that comes off the top of my mind is when I asked for a ride into downtown, where there was a huge parade/celebration going on. Due to traffic from other vehicles, there was no way they were getting out of there in any reasonable amount of time after dropping me off. It easily would have taken them 10 or 15 minutes just to get to the point where they'd be able to get out of the area I put them in. I genuinely felt bad for them.
billpg 8y ago
Can't drivers just raise their prices?
analognoise 8y ago
Reading this makes me want self driving cars to put all of these people out of business ASAP.
joshka 8y ago
It's not obvious from the title, but this is Uber in Australia. Australia doesn't have a culture of tipping generally, because we expect that people are getting paid a living wage by their employers. Not just a minimum wage, one that's sufficient to actually live. Moving to the US I encountered a huge culture shock when I learnt that there was such a thing as working for almost nothing from your employer and relying entirely on the variable generosity of random strangers to make ends meet. It seemed rather backwards to me. I don't think this will fly too much in Aus.
mnm1 8y ago
No, fuck this. You think riders care about their rating? We care about not having to tip where it's not customary because it's a stupid fucking idea. It's bad enough you have to tip in the US for restaurants because business owners are too cheap to pay their workers a living wage and the US doesn't give a fuck about its people making a living as long as the rich get richer. Now this stupid custom is even spreading outside the US. I was in Prague and every restaurant wanted tips. What the fuck? I'm tired of having to pay others' salary because the fucking laws don't protect people and business owners prefer it. Fuck them and fuck this tipping culture. Uber drivers don't do shit to deserve tips and they don't deserve tips. Not killing me is not a fucking tippable act. It's expected as part of the fucking service. Fuck them for expecting it and fuck Uber for not paying enough and fuck the government for not fixing this.
- moron4hire 8y ago
  So without tipping, going to a restaurant, you aren't paying the employee's salary? I can see how it can be confusing, the first few times you are in a tipping situation, coming from a non-tipping culture. But after that, what is the issue? If the tip is an onerous financial burden, then you shouldn't be eating out anyway. I mean, how many times are you going to grumble to yourself, "the bill says x but I gotta really pay 1.2x" before you just understand that's the way it is.
  - mnm1 8y ago
    No, you completely misunderstood and jumped to the wrong conclusion. I have no problem tipping at restaurants in the US, and I tip well because I realize the US system and culture are broken. The problem is with this ridiculous system and culture spreading everywhere else, to other industries and to other cultures. And no, I'm not paying the employee's salary directly anywhere else. That's the employer's job. It's absurd to suggest otherwise.
turc1656 8y ago
Is there any reason cities haven't rolled out an app similar to Uber/Lyft for the actual licensed taxi drivers? The whole idea of Uber was that you could get a ride on demand and didn't have to fight for or wait for a cab as well as paying less. The paying less part isn't really all that true anymore, from what I have seen - they are about on par. Especially if tipping is now expected. But I think the taxi drivers would benefit greatly from an app like that. I see no reason that there couldn't be something akin to what ParkMobile has done for public parking.
- lokedhs 8y ago
  I don't know about cities, they're usually not the ones running the taxis. But taxi companies most definitely have mobile applications. In Singapore, the largest taxi company has an application that's much better than Grab. It's faster, doesn't force you to rate the drivers, and doesn't bombard you with ads in the notification area. (yes, I know Grab doesn't force you to do it anymore, but it used to be that the only way to not rate the driver was to hard kill the application)

46 points by stevenjohns 8y ago

BryanMMMM 8y ago

Just don't tip the uber driver. Tipping leads to more discrimination and confusion.

entity345 8y ago

Wait before rating the driver...

fargo 8y ago

"Well boys and girls, you're about to find out how tight pax's really are. Uber about to allow tipping via the app. We're all rich!!! If only. Looking forward to my additional $5 per month." I have been able to tip for years, what am I missing? Edit: I was missing the location, it's AU specific

madeofpalk 8y ago
which is even weirder, because tipping generally isn't a thing in Australia.

koolba 8y ago

Lyft really screwed this up for everybody. We had a good thing going where this inane concept was missing from digital ride share. But no, they had to pretend they’re doing something “pro-driver” by allowing tips and now we end up here. I’ll never tip via an app. I’m paying for a service and expect the price to include everything. Note that I do tip in cash but that’s done on a case by case basis because I decided to do so, not because I feel obligated.

mchanson 8y ago
So glad you are working on taking down the tipping system. A very brave effort.
- icholy 8y ago
  Can't tell if this is sarcasm.
- duiker101 8y ago
  I find the US attitude toward tipping to be extremely toxic. Any effort against it is a good one.
  - mchanson 8y ago
    Taking action against the victims of the system isn't moral.
    - madeofpalk 8y ago
      As consumers, what else are we to do?
      - astrodust 8y ago
        Change the culture with tools like the $15 minimum wage for everyone, including wait staff. That would make tipping less necessary, if not irrelevant. Other countries manage to do it with no tips because they pay better.
        gambiting 8y ago
        And that is achieved easiest by not tipping at all. If everyone stopped tipping tomorrow then people who work for slave wages(because they get the rest in tips) would hopefully leave and find better paid jobs. People running restaurants would have to increase their wages to keep staff working. Problem would fix itself overnight without any need of government intervention. Every time you don't tip yes, the employee will think "what a skint bastard" but hopefully also think "god, this job sucks I need to find something that pays more". And just as a counter point to your last sentence - waiters in UK frequently make hardly above minimum wage(£8-10/hour) and tipping is neither required nor expected.
meowface 8y ago
I don't tip often for Uber/Lyft, but I do always tip for Uber Eats and other food delivery apps, mostly because my condo unit is kind of hard to get to. I find that if I don't explicitly say "Will tip for door delivery" in my Uber Eats delivery instructions, about 15% of drivers won't come anywhere near my door and will just wait for me outside of the building. After adding that line, it went down to 1%. So for me, tipping is kind of just an added cost I have to account for to get the app's actual promised service.
dnautics 8y ago
You haven't been a driver, have you? IMO, I think it was a pretty great incentive to bring up quality of service. Sure, I was never going to make as much in tips as, say, some pretty women, but I don't feel entitled to any of that.

socialtoilet 8y ago

I'm currently on vacation in "bargaining countries", last in Vietnam. People use Grab there because they don't want to bargain before going to the cinema. You can leave a tip - but generally, you pay the price from the app. This is the damn reason you use the app.

Simulacra 8y ago

This is why I don't use Uber. I find their whole corporate culture to be really bad, and that has filtered down to the drivers. As for Lyft, they should just pay people a proper amount and get rid of tipping altogether. Why are we STILL supporting this relic of slavery?!

toomuchtodo 8y ago
Without tipping, the base fare isn't enough to be a "proper amount". If they raise the base fare, people won't use ridesharing as "too expensive". The economy is at full employment (in the US; Australia has a substantial minimum wage already). 68% of Uber drivers churn within six months [1]. I doubt that's sustainable. [1] https://therideshareguy.com/7-reasons-why-uber-and-lyft-drivers-are-quitting-rideshare/ https://therideshareguy.com/7-reasons-why-uber-and-lyft-driv...
- Gys 8y ago
  > If they raise the base fare, people won't use ridesharing as "too expensive". So the next startup will introduce an 'only one dollar wherever you go' system. In addition you have to pay a tip that related to the time and distance. If you do not pay (at least...) that proposed tip, you are banned for ever. Next idea: free shopping ! But we propose a tip for the whole experience of visiting our store, keeping everything stocked, the number of items you took and some other variables.
- izzydata 8y ago
  Then ridesharing is too expensive. If the only way to make it work is to trick people at seemingly lower prices and then have them feel obligated to make up the difference for the drivers salary.
  - toomuchtodo 8y ago
    That's the situation in a nutshell. You either burn up VC money or you exploit drivers (or a combination of the two).

have_faith 8y ago

I use Uber precisely because of its predictability and lack of social dances and pressures. At this rate it will just be another taxi company before long. I want the drivers to be paid fairly, and if that means making the rates more reasonable then so be it I'm happy to pay a fair price. Just don't make the drivers livelihood depend on how well he can pretend to be interested in my day etc to eek out as much tips as possible. The dynamic it creates is not fun for either side.

baxtr 8y ago
Changing human nature is really really difficult, maybe impossible EFIT: because of the downvotes I want to clarify that I meant: if Uber is developing towards other, older taxi companies it’s maybe because of human nature and not because they wanted to become like that
- adamrainsby 8y ago
  Not in this case. The culture around tipping is not universal.
- leducw 8y ago
  You don't need to "change" human nature for this. Just pay them fairly and don't encourage tipping culture since it leads to things like this.
- Analemma_ 8y ago
  Tipping is only “a thing” in the United States, it is in no way a human universal.
- imgabe 8y ago
  There is nothing "human nature" about tipping. A significant majority of humanity gets along just fine without tipping.
kalleboo 8y ago
In the linked thread I'm also seeing someone giving riders 3 stars for "short trip" and BS like that. Really ruins the service if you have to worry about those things. edit: they're also talking about retaliatory ratings "if you give me a 1 I'll go back and change you to a 1 and you'll have a hard time getting picked up again", I thought that wasn't possible? Did Uber change that?

troydavis 8y ago

In the US, Uber doesn't show the presence or amount of an in-app tip until after the driver has rated the passenger, so this is impossible. I can't imagine why they'd implement it any other way in other countries. Whatever one's view of tipping, this specific problem isn't likely to be an issue.

MisterOctober 8y ago

This is so much like the Black Mirror episode "Nosedive" that it's almost not funny

orasis 8y ago

This type of correlation would be pretty easy for an Uber ML model to detect and flag those drivers.

iraklism 8y ago
Why do we have to “ML” everything? A simple database query should provide good evidence. I’m confident that a significant portion of problems that ML is applied to today can be solved by some Excel sheets.
- mynameisvlad 8y ago
  Because nobody wants to spend time crunching an Excel sheet when you can train a computer to do it for you, automatically, all the time.
- steve19 8y ago
  Machine learn is also called statistical learning. It does not mean deep learning which is a subset of ML. Creating a model in python or R is going to be much easier than in excel.
  - alexgmcm 8y ago
    >Creating a model in python or R is going to be much easier than in excel. True, but my boss will ask for it in Excel anyway.
- kps 8y ago
  “Half of the time when companies say they need ‘AI’ what they really need is a SELECT clause with GROUP BY.” — https://twitter.com/matvelloso/status/1001899539484192768 https://twitter.com/matvelloso/status/1001899539484192768
- orasis 8y ago
  If you have a strong ML work flow it’s going to be easier to scale and automate an ML solution than an excel solution.

mchanson 8y ago

Not tipping is a lazy action where you are taking out your annoyance at the system on the people who are most damaged by the system. It does nothing to change the system. Tip heavy, if you can afford it, and lament how annoying the whole system is over a drink with friends. If you really hate it actually take political action (vote, protest, etc.).

imgabe 8y ago
I did take action. DC actually had a referendum to eliminate the tipped minimum wage, so that all jobs would be required to be paid the same minimum wage. I voted for it. A significant majority of the city voted for it. You know what happened? The city council overturned it because of lobbying from the restaurant industry. Also, a minority of servers who make far, far above minimum wage (like 70k/year) because of tips were heavily against it. Note that the referendum said nothing at all about eliminating tipping, it was just about providing a fair wage for everyone. So, the political route doesn't work. If we want to end tipping, stop tipping. If people who work jobs that depend on tips don't like that, they can negotiate with their employers for a fair wage, you know like every other job in the world does. Employers and employees are the two relevant parties who need to be involved in wage negotiations. Leave the customers out of it.
gambiting 8y ago
>> It does nothing to change the system. Quite the contrary. Not tipping is the best way to change the system. Those people most affected by it only agree to work for poor wages because they know tipping will make up for it. If tips evaporated overnight then employers would have to pay more to keep those employees.
onewhonknocks 8y ago
Counterpoint: Not tipping IS voting (with your pocketbook).
- apacheCamel 8y ago
  You are then voting by decreasing your waiter/waitress's salaray for the night. We shouldn't punish the people who depend on the money to live, we should protest the politicians too worried about corporate money.

altmind 8y ago

I remember days when you can not tip in uber app and It was a articulated feature that tipping is not requited.

TheHypnotist 8y ago

The scale one of the posters provides is laughable. Why would they implement having the driver view the tip prior to rating anyway?

bluetidepro 8y ago

Correct me if I'm wrong, but how can they give you a 1-star rating? They don't know if I tipped or not as a rider, right? Isn't it all just added into their pay, no way to tell if a specific rider they had tipped X or Y? Or do they mean cash tips?

stevenjohns 8y ago
In the thread it shows that passengers that tipped are given a green check next to their ride. https://uberpeople.net/threads/uber-tipping.313017/post-4777382 https://uberpeople.net/threads/uber-tipping.313017/post-4777...
- lyime 8y ago
  If drivers did that. Uber would surely and swiftly take that out of the UI.
- troydavis 8y ago
  At least as of 2018 (I haven't seen the driver app recently), after giving a ride, a driver is basically restricted to the passenger rating screen until they complete it. Screens like this one, if they exist, are only visible after a driver has rated a passenger. The driver's rating of a passenger can only be changed by opening a support ticket, not in the app (https://help.uber.com/partners/article/i-want-to-change-my-rating-for-a-rider-?nodeId=a139da41-17b0-49ef-b226-0a8587b08178 https://help.uber.com/partners/article/i-want-to-change-my-r...).
gesticulator 8y ago
That’s correct, the driver will rate the passenger before they can see any tips. This thread is nonsense. https://ride.guru/content/newsroom/can-my-uber-or-lyft-driver-see-how-much-i-tip https://ride.guru/content/newsroom/can-my-uber-or-lyft-drive...
- shiftpgdn 8y ago
  Can they edit the rating after the fact? I know as a passenger I can edit a driver's rating.

SoulMan 8y ago

Tipping really makes your budget unpredictable. I am travelling there (not for the first time) from a country. What's the current tip rate?

Proven 8y ago

Makes sense. Those who don't like it can stop using Uber. And maybe it'll also spare us from SJW's constant moaning about their low income. Let them increase it as much as they can.

mattsfrey 8y ago

I might be in the minority but I actually like tipping for good service. It is personally gratifying to help somebody out that might need it and it rewards and encourages better service for everyone.

gambiting 8y ago

Who the hell tips uber drivers. And why. I sometimes "tip" taxi drivers if the change is not worth getting(like if the ride was £28.84 then I'll just hand then £30 and not bother with change), but to consciously pick a tip on the app? Yeah it might feel nice for the driver, but all you're doing is sending an email to Uber that says "hey guys it's fine if you pay like shit, because we customers are totally willing to subsidise it instead. Thanks!".

chomp 8y ago
I live in America. I rarely tip Uber. I have tipped before, one that comes off the top of my mind is when I asked for a ride into downtown, where there was a huge parade/celebration going on. Due to traffic from other vehicles, there was no way they were getting out of there in any reasonable amount of time after dropping me off. It easily would have taken them 10 or 15 minutes just to get to the point where they'd be able to get out of the area I put them in. I genuinely felt bad for them.

billpg 8y ago

Can't drivers just raise their prices?

analognoise 8y ago

Reading this makes me want self driving cars to put all of these people out of business ASAP.

joshka 8y ago

It's not obvious from the title, but this is Uber in Australia. Australia doesn't have a culture of tipping generally, because we expect that people are getting paid a living wage by their employers. Not just a minimum wage, one that's sufficient to actually live. Moving to the US I encountered a huge culture shock when I learnt that there was such a thing as working for almost nothing from your employer and relying entirely on the variable generosity of random strangers to make ends meet. It seemed rather backwards to me. I don't think this will fly too much in Aus.

mnm1 8y ago

No, fuck this. You think riders care about their rating? We care about not having to tip where it's not customary because it's a stupid fucking idea. It's bad enough you have to tip in the US for restaurants because business owners are too cheap to pay their workers a living wage and the US doesn't give a fuck about its people making a living as long as the rich get richer. Now this stupid custom is even spreading outside the US. I was in Prague and every restaurant wanted tips. What the fuck? I'm tired of having to pay others' salary because the fucking laws don't protect people and business owners prefer it. Fuck them and fuck this tipping culture. Uber drivers don't do shit to deserve tips and they don't deserve tips. Not killing me is not a fucking tippable act. It's expected as part of the fucking service. Fuck them for expecting it and fuck Uber for not paying enough and fuck the government for not fixing this.

moron4hire 8y ago
So without tipping, going to a restaurant, you aren't paying the employee's salary? I can see how it can be confusing, the first few times you are in a tipping situation, coming from a non-tipping culture. But after that, what is the issue? If the tip is an onerous financial burden, then you shouldn't be eating out anyway. I mean, how many times are you going to grumble to yourself, "the bill says x but I gotta really pay 1.2x" before you just understand that's the way it is.
- mnm1 8y ago
  No, you completely misunderstood and jumped to the wrong conclusion. I have no problem tipping at restaurants in the US, and I tip well because I realize the US system and culture are broken. The problem is with this ridiculous system and culture spreading everywhere else, to other industries and to other cultures. And no, I'm not paying the employee's salary directly anywhere else. That's the employer's job. It's absurd to suggest otherwise.

turc1656 8y ago

Is there any reason cities haven't rolled out an app similar to Uber/Lyft for the actual licensed taxi drivers? The whole idea of Uber was that you could get a ride on demand and didn't have to fight for or wait for a cab as well as paying less. The paying less part isn't really all that true anymore, from what I have seen - they are about on par. Especially if tipping is now expected. But I think the taxi drivers would benefit greatly from an app like that. I see no reason that there couldn't be something akin to what ParkMobile has done for public parking.

lokedhs 8y ago
I don't know about cities, they're usually not the ones running the taxis. But taxi companies most definitely have mobile applications. In Singapore, the largest taxi company has an application that's much better than Grab. It's faster, doesn't force you to rate the drivers, and doesn't bombard you with ads in the notification area. (yes, I know Grab doesn't force you to do it anymore, but it used to be that the only way to not rate the driver was to hard kill the application)