4 ms·

I can't understand this fraud - surely getting something delivered to your door is the silliest way to defraud something? Also what are they doing with the £100

I can't understand this fraud - surely getting something delivered to your door is the silliest way to defraud something? Also what are they doing with the £100s of takeaway food they are ordering? I must be missing something here.

lultimouomo 8y ago
Maybe the restaurant is part of the scam, and the food is never prepared? Still it would remain extremely easy to trace the fraudsters.
- giancarlostoro 8y ago
  I would be shocked if it's that simple and Deliveroo didn't bother looking better into it. If we laymen can figure this out on an online forum in a small amount of time why can't Deliveroo figure it out and report the Restaurants to the police. Worse yet, how is this happening to so many people! I swear we'll hear they got hacked in a few more headlines.
  - EthanV2 8y ago
    It's possible this has already been reported to the police, but we all know they don;t tend to move to fast on things like this, and it's likely Deliveroo doesn't want to risk hurting it's own reputation by shutting out restaurants it suspects are taking part in this scam without enough solid proof that they are definitely in on it
    - giancarlostoro 8y ago
      I mean if they keep using the same exact "restaurant" whose address ends up being an Apartment... It would be really suspect. Not saying this is the case, but it'd be more obvious if it were.
      - philpem 8y ago
        If they put the FSA "Scores on the Doors" (and local council) food standards ratings on, the act of looking up the address would tell them something was up. "Address given is not registered as a restaurant or food outlet" (aka: they're not registered with the local council). I've gotten into the habit of checking 'Scores, just because of the sheer number of poor quality food places on Deliveroo, Just Eat and so on.
- martinald 8y ago
  Makes more sense. But still seems pretty odd and a complex scam (vs say running up fake orders directly with stolen credit cards). If that's not the case you can't resell takeaway food, so no easy way to turn it into cash.
  - lultimouomo 8y ago
    To run fake orders directly you need to steal credit cards info instead of hacking a Deliveroo account, it might be harder.
conradk 8y ago
From my experience with Deliveroo, you can pretty much order at any address, wait for the delivery person at the doorstep and retrieve your order without actually living there.
- entity345 8y ago
  I once asked for delivery to a pub's car park. No problem and the delivery guy did not ask for any ID or anything.
  - coroxout 8y ago
    This is relevant to my interests: I live a few minutes' walk outside the delivery radius for my town, and the nearest identifiable location within the radius is a pub car park. I've heard of people getting deliveries to the middle of the park in summer, or even to a boat waiting beside a road bridge...
    - entity345 8y ago
      That's exactly what happened: I was too far so I set the delivery location to a place they accepted after a few trials and errors.
  - ams6110 8y ago
    A long time ago I used to deliver pizza. We'd never take an order like that, it was an easy way to get robbed (business was pretty much all cash in those days so the drivers always had cash on them). We'd only deliver to an actual numbered street address or apartment.
    - astura 8y ago
      Pubs have numbered street addresses though?
- martinald 8y ago
  But what you going to do with 3 £100+ takeaway orders back to back? You can hardly resell it!
pjc50 8y ago
As with others, I suspect collusion - perhaps not at the restaurant management but definitely among the staff. Order something non-existant, never deliver it, but collect the delivery fee?
fyfy18 8y ago
A few years ago I was a 'victim' of identify theft and someone ordered Sky to be installed at my parents address. They thought it was a gift, so gladly let the installation guy go ahead without asking me. I assume they did this to get a bill to be used as proof of address for other things, as I later had bank accounts and phones opened in my name.
Cthulhu_ 8y ago
What if the restaurants being ordered at are part of the scam? Steal from a Deliveroo customer, order at restaurant X, the restaurant puts it in their books, then splits the money with the party that broke into the account. As long as there's no proof the two are working together it's a great money laundering scheme.
iicc 8y ago
> takeaway food Apparently deliveries can and do include bottled spirits.
mcintyre1994 8y ago
You can change delivery address in Deliveroo, maybe they don't make you re-enter payment details like Amazon does when you use a new address? So get into someone's account, use their saved payment to deliver to an arbitrary address and they won't know.

lultimouomo 8y ago

Maybe the restaurant is part of the scam, and the food is never prepared? Still it would remain extremely easy to trace the fraudsters.

giancarlostoro 8y ago
I would be shocked if it's that simple and Deliveroo didn't bother looking better into it. If we laymen can figure this out on an online forum in a small amount of time why can't Deliveroo figure it out and report the Restaurants to the police. Worse yet, how is this happening to so many people! I swear we'll hear they got hacked in a few more headlines.
- EthanV2 8y ago
  It's possible this has already been reported to the police, but we all know they don;t tend to move to fast on things like this, and it's likely Deliveroo doesn't want to risk hurting it's own reputation by shutting out restaurants it suspects are taking part in this scam without enough solid proof that they are definitely in on it
  - giancarlostoro 8y ago
    I mean if they keep using the same exact "restaurant" whose address ends up being an Apartment... It would be really suspect. Not saying this is the case, but it'd be more obvious if it were.
    - philpem 8y ago
      If they put the FSA "Scores on the Doors" (and local council) food standards ratings on, the act of looking up the address would tell them something was up. "Address given is not registered as a restaurant or food outlet" (aka: they're not registered with the local council). I've gotten into the habit of checking 'Scores, just because of the sheer number of poor quality food places on Deliveroo, Just Eat and so on.
martinald 8y ago
Makes more sense. But still seems pretty odd and a complex scam (vs say running up fake orders directly with stolen credit cards). If that's not the case you can't resell takeaway food, so no easy way to turn it into cash.
- lultimouomo 8y ago
  To run fake orders directly you need to steal credit cards info instead of hacking a Deliveroo account, it might be harder.

conradk 8y ago

From my experience with Deliveroo, you can pretty much order at any address, wait for the delivery person at the doorstep and retrieve your order without actually living there.

entity345 8y ago
I once asked for delivery to a pub's car park. No problem and the delivery guy did not ask for any ID or anything.
- coroxout 8y ago
  This is relevant to my interests: I live a few minutes' walk outside the delivery radius for my town, and the nearest identifiable location within the radius is a pub car park. I've heard of people getting deliveries to the middle of the park in summer, or even to a boat waiting beside a road bridge...
  - entity345 8y ago
    That's exactly what happened: I was too far so I set the delivery location to a place they accepted after a few trials and errors.
- ams6110 8y ago
  A long time ago I used to deliver pizza. We'd never take an order like that, it was an easy way to get robbed (business was pretty much all cash in those days so the drivers always had cash on them). We'd only deliver to an actual numbered street address or apartment.
  - astura 8y ago
    Pubs have numbered street addresses though?
martinald 8y ago
But what you going to do with 3 £100+ takeaway orders back to back? You can hardly resell it!

pjc50 8y ago

As with others, I suspect collusion - perhaps not at the restaurant management but definitely among the staff. Order something non-existant, never deliver it, but collect the delivery fee?

fyfy18 8y ago

A few years ago I was a 'victim' of identify theft and someone ordered Sky to be installed at my parents address. They thought it was a gift, so gladly let the installation guy go ahead without asking me. I assume they did this to get a bill to be used as proof of address for other things, as I later had bank accounts and phones opened in my name.

Cthulhu_ 8y ago

What if the restaurants being ordered at are part of the scam? Steal from a Deliveroo customer, order at restaurant X, the restaurant puts it in their books, then splits the money with the party that broke into the account. As long as there's no proof the two are working together it's a great money laundering scheme.

iicc 8y ago

> takeaway food Apparently deliveries can and do include bottled spirits.

mcintyre1994 8y ago

You can change delivery address in Deliveroo, maybe they don't make you re-enter payment details like Amazon does when you use a new address? So get into someone's account, use their saved payment to deliver to an arbitrary address and they won't know.