I'm astounded by the number of people here insinuating that the hotel industry is any better. I realize I've probably been lucky with my AirBnb visits and unluc

I'm astounded by the number of people here insinuating that the hotel industry is any better. I realize I've probably been lucky with my AirBnb visits and unlucky with my hotel visits, but still... Several times I've ran into hotels which advertise AC, but when you get there you realize it's impossible to get acceptable room temperature. When you contact the front desk, they simply tell you that during [this time of year] the entire AC system of the hotel has been set to [heat/cool] and we can not set an individual room to [cool/heat] even if it is 27C inside the room. One time there was a sewage smell coming from the bathroom strong enough to be sensed in the bedroom. The front desk again did nothing to alleviate the problem, going as far as lying that they are unable to move us to another room because all the rooms are booked (despite us seeing very few guests in the hallways, indicating the hotel was mostly empty at the time). Another time the hotel staff badgered us for extra money throughout our stay despite that the hole stay was paid for in advance. They claimed that we had "erroneously" been given too low of a rate ($200/night for a small room in Milan) because we had used a "bad agent" (a booking site they apparently disliked, yet chose to work with anyway). They had knowledge of our booking for a long time, and instead of contacting us before our trip, they badger us for additional payments after we arrive? These are not really isolated incidents. The majority of the time I visit a hotel, something is wrong to the extent that I never want to visit that particular hotel again. In contrast 100% of my AirBnb experiences have been good so far.