4 ms·
AirBnb's excellent UX wins me over. What pushes me away, is the hidden fees (service, cleaning, extra $ for 2+ guests, etc).
by dajohnson89 8y ago
AirBnb's excellent UX wins me over. What pushes me away, is the hidden fees (service, cleaning, extra $ for 2+ guests, etc).
- distances 8y agoInteresting, as I find AirBnb's mobile UX somewhat worse than Booking/Hotels. Especially the map view is next to non-functional, always scrolling to wrong places and unintuitive swiping between properties. Could be issue only on Android though, as I haven't tried the iOS app.
- jimbokun 8y agoAgreed, you can't trust the price listed on the search page, need to visit each listing to get the actual price for the stay. It is very cell phone and cable billing, there is only a very loose relationship between the advertised price and what you will actually pay. I think HomeAway was a little bit better about this, amortizing the fees over the length of the stay and including in the listed per night price.