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> What do you mean "doesn't adhere to it"? Culture isn't a policy document that you can shove down people's throats and expect compliance. Culture is much more

> What do you mean "doesn't adhere to it"? Culture isn't a policy document that you can shove down people's throats and expect compliance. Culture is much more organic than that. Maybe "fit" is a better word? Point is, engineers are different and aren't too comfortable around the other employees. > And there are good reasons for that. Engineering requires focus and discipline and therefore usually has a very different subculture from the rest of the company. I agree, you have a valid point here. > And what did management do about these issues? Did management shut down the infighting? Is management accessible and responsive to users? Did management fire people who were found guilty of fireable offenses? Issues stemming from individuals were treated accordingly. Problem is, the in-fighting and bickering is happening with pretty much the whole team. > Why did management hire every engineer who walked in for an interview? Other people have made similar points about our hiring process and lack of consistent between engineers.

solatic 8y ago
> Maybe "fit" is a better word? Point is, engineers are different and aren't too comfortable around the other employees. But that's the point. Why do you need the same "cultural fit" between engineering and non-engineering employees? Why does that matter when requests from users should always be funneled through management (so that it can be triaged) and never go straight to the engineers (where it disrupts focus)? If engineering were internally cohesive and harmonious in your company, even if abrasive vs. non-engineering, this wouldn't be considered to be much of an issue. > Problem is, the in-fighting and bickering is happening with pretty much the whole team. So, divide and conquer. Split people up and put them with people they don't know. Subject them to strong authority in their new place and watch them fall in line. If they continue to be abrasive, you probably have cause to fire them, but that won't be the case in most circumstances.

solatic 8y ago

> Maybe "fit" is a better word? Point is, engineers are different and aren't too comfortable around the other employees. But that's the point. Why do you need the same "cultural fit" between engineering and non-engineering employees? Why does that matter when requests from users should always be funneled through management (so that it can be triaged) and never go straight to the engineers (where it disrupts focus)? If engineering were internally cohesive and harmonious in your company, even if abrasive vs. non-engineering, this wouldn't be considered to be much of an issue. > Problem is, the in-fighting and bickering is happening with pretty much the whole team. So, divide and conquer. Split people up and put them with people they don't know. Subject them to strong authority in their new place and watch them fall in line. If they continue to be abrasive, you probably have cause to fire them, but that won't be the case in most circumstances.