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I completely agree with your first point. We don't really have reports of people shouting with each other outside of engineering, and that's why people don't re

I completely agree with your first point. We don't really have reports of people shouting with each other outside of engineering, and that's why people don't really know what to about that. > Can you be a bit more specific? Testy is a good adjective for them. One of the worst contained profanities, but was sent using personal e-mail accounts (but it was sent from work and was about work). There were some company-wide e-mails with thinly veiled criticism and passive-aggressive remarks regarding the (bad) work of other engineerings teams. People pointing fingers and trying to assign blame.

will4274 8y ago
> personal e-mail accounts That's a bit surprising. A lot of the things you're saying (shouting, using personal email for work, rage emails) should only happen once per person maximum. When it happens, a calm conversation with a manager should explain that this behavior is detrimental to the success of the company. If it keeps happening, people need to go. Set the standard to separate the bad apples from the batch and then remove the bad apples. > thinly veiled criticism and passive-aggressive remarks Unfortunately, this is the life sometimes. It should be discouraged. But, these are probably symptoms of work related problems (lack of expertise, lack of clear responsibilities, managers who escalate rather than de-escalate situations) rather than pure conduct problems. Solving them requires patience and working the problem.
- thrwwyngnr 8y ago
  > A lot of the things you're saying (shouting, using personal email for work, rage emails) should only happen once per person maximum. Indeed. Problem is, HR is desperate because everyone is engaging in such behavior. Which makes the rest of the company to think that it is a systemic rather than an individual problem. > But, these are probably symptoms of work related problems (lack of expertise, lack of clear responsibilities, managers who escalate rather than de-escalate situations) rather than pure conduct problems. Thanks for that. Indeed, those things might be the root causes of the problems the teams are facing.

will4274 8y ago

> personal e-mail accounts That's a bit surprising. A lot of the things you're saying (shouting, using personal email for work, rage emails) should only happen once per person maximum. When it happens, a calm conversation with a manager should explain that this behavior is detrimental to the success of the company. If it keeps happening, people need to go. Set the standard to separate the bad apples from the batch and then remove the bad apples. > thinly veiled criticism and passive-aggressive remarks Unfortunately, this is the life sometimes. It should be discouraged. But, these are probably symptoms of work related problems (lack of expertise, lack of clear responsibilities, managers who escalate rather than de-escalate situations) rather than pure conduct problems. Solving them requires patience and working the problem.

thrwwyngnr 8y ago
> A lot of the things you're saying (shouting, using personal email for work, rage emails) should only happen once per person maximum. Indeed. Problem is, HR is desperate because everyone is engaging in such behavior. Which makes the rest of the company to think that it is a systemic rather than an individual problem. > But, these are probably symptoms of work related problems (lack of expertise, lack of clear responsibilities, managers who escalate rather than de-escalate situations) rather than pure conduct problems. Thanks for that. Indeed, those things might be the root causes of the problems the teams are facing.