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Sounds like doctorsplaining. A better idea would be to hire nurses and technicians who spend thousands of hours in the trenches and let them tell you everything
by anoncoward111 8y ago
Sounds like doctorsplaining. A better idea would be to hire nurses and technicians who spend thousands of hours in the trenches and let them tell you everything that really goes on.
- jboogie77 8y agoThe only nurses who spend more time behind the computer than doctors are those who are shopping. Unfortunately the doctor profession has turned from patient caregiver to note taker
- romwell 8y ago>Sounds like doctorsplaining Sounds like userblaming. Works wonders when the users aren't the ones choosing the software to use, or have much input.
- heyjudy 8y agoAbsolutely. It's vital to listen carefully to users and think broadly and wisely. The programmer must understand what the users have to deal with in order to provide something useful to them. If not, the user will hate the result, it will make them miserable, cost the employer time to redo it and the cost of not being able to do what needs doing (or worse) without software. tl;dr: get to something most useful soonest by quick, small iterations until it's satisficing. No BDU project fails, and no assumption fails.
- heyjudy 8y agoI've worked in biomedical informatics IT at a clinical research university. I think it's reasonable to understand what the user's goals and priorities are by going to the point of use, Genchi Genbutsu (現地現物), in order to tailor something to make work processes smoother and better. I wouldn't hold off on assuming anything negative without more listening to understand them.