4 ms·
Why hasn't there been a class action against carriers for failing to do anything about this problem?
by tdeck 8y ago
Why hasn't there been a class action against carriers for failing to do anything about this problem?
- nradov 8y agoWhich law or contact term have the carriers broken?
- tdeck 8y agoNot sure. But they provide a service called Caller ID that purports to identity callers but can be trivially spoofed by people scamming their customers. Moreover, caller ID used to actually work (IE couldn't be trivially spoofed), so customers might have a reasonable expectation that it still does work. It's the telco's responsibility to present accurate caller information to customers.
- nradov 8y agoCaller ID could always be trivially spoofed. It's just that most scammers didn't previously bother to do it. Telcos currently have no legal responsibility to present accurate caller information to customers. That would require a new law.
- sixothree 8y agoWe could start by adding one.