3 ms·

> To the credit of which ever Dropbox person responded Glad to see it takes screaming in the streets to get reasonable customer service for a paid product

• lozaning 8y ago
  There was once a bug in the MLB TV password reset and login system. I tried for days to get them to fix the issue for me and everyone else by giving them an amazingly detailed bug report. It was like emailing a brick wall to get them to fix anything. I wound up opening a new support request that listed my username, password in plain text, and a note that I cant login, please fix it. I knew they had a policy that if you emailed support with password they'd autoreset it to one and then email that to you. So my issue got fixed, but you still prolly cant use 32 character password on their site.
  • anoncoward111 8y ago
    Fun fact, MLB TV runs a ton of Oracle software. Seems that their IT dept is really good at making repeated, pitiful decisions