4 ms·

I told my phone company, they wouldn't refund. I also reported the number to the communications ombudsman .. haven't heard anything since unfortunately.

• pbhjpbhj 8y ago
  I had dealings with a UK Ombudsman before, they said the company had promised not to do it again so the case was closed ... I was a bit surprised that they trusted businesses so much.
• baroffoos 8y ago
  I would have switched phone companies that day.