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>If it isn't Adwords and isn't customer impacting I think that explains it. >Zapier made a lot of my contracting work way easier and often I get the client in

>If it isn't Adwords and isn't customer impacting I think that explains it. >Zapier made a lot of my contracting work way easier and often I get the client involved Could you please elaborate more? Also if you ever wish one missing feature in Zapier, what would it be?

corobo 8y ago
> Also if you ever wish one missing feature in Zapier, what would it be? For me it'd be a price point between free and 25/mo. I like the product and would have so many uses for it.. but I'm a person not a business and $25/mo is a bit too steep for what I need
- ryanmercer 8y ago
  >but I'm a person not a business and $25/mo is a bit too steep for what I need Same. There are several things I want to do with Zapier but at the free tier I have to limit it to one if I want it to for sure work all month. I'm not using it for business, I'm using it to make things a little easier for myself wholly unrelated to any income generating thing so it's just not worth paying 25$ a month to me so for right now I only use it to get text messages when I get email from a specific individual.
  - 1123581321 8y ago
    What kind of scenario is worth $12.50 but not $25 to you? In general, it doesn’t make sense to price a business tool so that an individual can afford to under-use it.
    - ryanmercer 8y ago
      >In general, it doesn’t make sense to price a business tool SAAS isn't exclusively a business service and many, many, many services have multiple pricing tiers. In fact, Zapier has multiple tiers... for businesses 'starting at 20$' and for teams 'starting at 250$' a month. They scale price based on how much you use the service. With the free tier you are limited to two 'zaps', they run less frequently, you don't have access to multi-step, you have a rather finite limit on how many times they can run each month etc. It's just bizarre there isn't a lower tier. I mean, it's even more than my squarespace hosting and squarespace has a 12$ and 18$ tier. Or evernote. Or any number of other services. I'd happily pay 5$ a month for considerably more functionality but I'm not trying to automate an entire business and 20-25$ or more is nowhere near justifiable. Sure, if you make 6 figures maybe you're like "hey 20$ to handle some weird email situations for me and make some docs automatically, sure!" but for the majority of people it's a "well, guess I won't be giving them anything".
      - murukesh_s 8y ago
        regarding the pricing, i dont think its fair to compare Zapier (or IFTTT) services with other SaaS. The reason is there is considerable amount of investment on maintenance from Zapier side for keeping their plugins/libraries up to date with the APIs/services. If you consider evernote, once they develop it, they have to fix bug on may be the core platform plus a dozen other microservices and UI modules. But for an integration service like Zapier, they have to maintain more than 200 and sometimes close to 1000 components.
        ryanmercer 8y ago
        >The reason is there is considerable amount of investment on maintenance from Zapier side for keeping their plugins/libraries up to date with the APIs/services. Which they are already doing for the companies paying them several hundreds, or thousands, of dollars a month... That's like saying "Sorry, we won't sell you 100 lowly private individual an Impala, we only want to sell hundreds of them at a time to fleet-buyers, it costs us a lot of money to design these things!"
        1123581321 8y ago
        That’s actually how it would go if there were a lot of interested fleets and not enough individual buyers to sustain dealerships. I totally understand that you want to use Zapier and save money, but you have to keep in mind a) you are (likely) a more expensive customer than you think you are, b) Zapier can’t serve you without self-cannibalizing. And this is an issue because you undervalue software; if Zapier is worth anything to you, it’s likely worth $20/mo but you are conditioned to not pay for something like that. This isn’t peculiar to you, but it’s something to be aware of.
      - 1123581321 8y ago
        Not all SaaS are B2B-focused, but Saoier is. They sell tools that make sense for businesses to use. It doesn’t make sense that they should offer something to someone who barely values what they do (you most likely can afford $20/mo if you can afford $5/mo, so your issue is that you don’t think you are getting that $15/mo value from Zapier, and that’s most likely because you aren’t running a business and are trying to automate something unimportant.) And it might still be fine for Zapier to provide a cheap tier for people who don’t value what they do, but if they offered that, too many businesses that get a lot of value from Zapier from, say, running five zaps, would downgrade. When you are in a situation where you don’t want something very much, and a seller would lose a lot of money by trying to make you happy, you find a substitute and Zapier has plenty, especially for a developer with more time than money.
juanuys 8y ago
> Also if you ever wish one missing feature in Zapier, what would it be? Extracting images from emails!

corobo 8y ago

> Also if you ever wish one missing feature in Zapier, what would it be? For me it'd be a price point between free and 25/mo. I like the product and would have so many uses for it.. but I'm a person not a business and $25/mo is a bit too steep for what I need

ryanmercer 8y ago
>but I'm a person not a business and $25/mo is a bit too steep for what I need Same. There are several things I want to do with Zapier but at the free tier I have to limit it to one if I want it to for sure work all month. I'm not using it for business, I'm using it to make things a little easier for myself wholly unrelated to any income generating thing so it's just not worth paying 25$ a month to me so for right now I only use it to get text messages when I get email from a specific individual.
- 1123581321 8y ago
  What kind of scenario is worth $12.50 but not $25 to you? In general, it doesn’t make sense to price a business tool so that an individual can afford to under-use it.
  - ryanmercer 8y ago
    >In general, it doesn’t make sense to price a business tool SAAS isn't exclusively a business service and many, many, many services have multiple pricing tiers. In fact, Zapier has multiple tiers... for businesses 'starting at 20$' and for teams 'starting at 250$' a month. They scale price based on how much you use the service. With the free tier you are limited to two 'zaps', they run less frequently, you don't have access to multi-step, you have a rather finite limit on how many times they can run each month etc. It's just bizarre there isn't a lower tier. I mean, it's even more than my squarespace hosting and squarespace has a 12$ and 18$ tier. Or evernote. Or any number of other services. I'd happily pay 5$ a month for considerably more functionality but I'm not trying to automate an entire business and 20-25$ or more is nowhere near justifiable. Sure, if you make 6 figures maybe you're like "hey 20$ to handle some weird email situations for me and make some docs automatically, sure!" but for the majority of people it's a "well, guess I won't be giving them anything".
    - murukesh_s 8y ago
      regarding the pricing, i dont think its fair to compare Zapier (or IFTTT) services with other SaaS. The reason is there is considerable amount of investment on maintenance from Zapier side for keeping their plugins/libraries up to date with the APIs/services. If you consider evernote, once they develop it, they have to fix bug on may be the core platform plus a dozen other microservices and UI modules. But for an integration service like Zapier, they have to maintain more than 200 and sometimes close to 1000 components.
      - ryanmercer 8y ago
        >The reason is there is considerable amount of investment on maintenance from Zapier side for keeping their plugins/libraries up to date with the APIs/services. Which they are already doing for the companies paying them several hundreds, or thousands, of dollars a month... That's like saying "Sorry, we won't sell you 100 lowly private individual an Impala, we only want to sell hundreds of them at a time to fleet-buyers, it costs us a lot of money to design these things!"
        1123581321 8y ago
        That’s actually how it would go if there were a lot of interested fleets and not enough individual buyers to sustain dealerships. I totally understand that you want to use Zapier and save money, but you have to keep in mind a) you are (likely) a more expensive customer than you think you are, b) Zapier can’t serve you without self-cannibalizing. And this is an issue because you undervalue software; if Zapier is worth anything to you, it’s likely worth $20/mo but you are conditioned to not pay for something like that. This isn’t peculiar to you, but it’s something to be aware of.
    - 1123581321 8y ago
      Not all SaaS are B2B-focused, but Saoier is. They sell tools that make sense for businesses to use. It doesn’t make sense that they should offer something to someone who barely values what they do (you most likely can afford $20/mo if you can afford $5/mo, so your issue is that you don’t think you are getting that $15/mo value from Zapier, and that’s most likely because you aren’t running a business and are trying to automate something unimportant.) And it might still be fine for Zapier to provide a cheap tier for people who don’t value what they do, but if they offered that, too many businesses that get a lot of value from Zapier from, say, running five zaps, would downgrade. When you are in a situation where you don’t want something very much, and a seller would lose a lot of money by trying to make you happy, you find a substitute and Zapier has plenty, especially for a developer with more time than money.

juanuys 8y ago

> Also if you ever wish one missing feature in Zapier, what would it be? Extracting images from emails!