3 ms·

Does anyone know if the new 2018 MBPs are having keyboard failures, or did their "quieter keys" update fix the issues? It's very hard to find information on whe

by btown 8y ago

Does anyone know if the new 2018 MBPs are having keyboard failures, or did their "quieter keys" update fix the issues? It's very hard to find information on whether people have experienced problems since this summer - which might be a good thing! But anything definitive?

zacwest 8y ago
They do have hardware failures. I bought a new 13" and started having issues about 2 months in with repeating and dropped keys. Apple store did a straight exchange given how new it was, thankfully.
mitchty 8y ago
I bought the 2018 mbp on day 1, so far zero issues with the keyboard. Not definitive by any means but its all I can offer up to go on. YMMV but thats true of all hardware.
- matwood 8y ago
  Same. I have had a 2017 MBP for awhile, and have had zero issues with the keyboard. I assume it will fail at some point, but otherwise I like the keyboard.
Marsymars 8y ago
It's tough to get good data from anecdotes. Anecdotally, my first-gen butterfly MB keyboard has been flawless, while I've had half the function keys fail on my fancy mechanical keyboard. (Though they failed due to a issue with the underlying mylar strip, and Kinesis was happy to sell me an out-of-warranty replacement part.)
aheckler 8y ago
My 2018 MBP is having keyboard issues for sure. Some keys, mostly those in the top row of letters, are sometimes not entered or are entered twice. I too have looked around online for reports of 2018 MBP owners seeing this same thing, but haven't found a lot. (Also, my WiFi reception seems noticeably worse than my late 2016 MBP, but I'm not sure if that's hardware or some misconfiguration I haven't found.) EDIT: Your username... Are you from Bloomington or is that a coincidence? :)
706f6f70 8y ago
Yes, the 2018 MBPs with "fixed" keyboards still fail. Slightly less than pre-"fix", but still exponentially more than pre-2016 MBPs. If you get one, you really want to have an external keyboard around because it will fail at the worst possible moment.

by btown 8y ago

zacwest 8y ago

They do have hardware failures. I bought a new 13" and started having issues about 2 months in with repeating and dropped keys. Apple store did a straight exchange given how new it was, thankfully.

mitchty 8y ago

I bought the 2018 mbp on day 1, so far zero issues with the keyboard. Not definitive by any means but its all I can offer up to go on. YMMV but thats true of all hardware.

matwood 8y ago
Same. I have had a 2017 MBP for awhile, and have had zero issues with the keyboard. I assume it will fail at some point, but otherwise I like the keyboard.

Marsymars 8y ago

It's tough to get good data from anecdotes. Anecdotally, my first-gen butterfly MB keyboard has been flawless, while I've had half the function keys fail on my fancy mechanical keyboard. (Though they failed due to a issue with the underlying mylar strip, and Kinesis was happy to sell me an out-of-warranty replacement part.)

aheckler 8y ago

My 2018 MBP is having keyboard issues for sure. Some keys, mostly those in the top row of letters, are sometimes not entered or are entered twice. I too have looked around online for reports of 2018 MBP owners seeing this same thing, but haven't found a lot. (Also, my WiFi reception seems noticeably worse than my late 2016 MBP, but I'm not sure if that's hardware or some misconfiguration I haven't found.) EDIT: Your username... Are you from Bloomington or is that a coincidence? :)

706f6f70 8y ago

Yes, the 2018 MBPs with "fixed" keyboards still fail. Slightly less than pre-"fix", but still exponentially more than pre-2016 MBPs. If you get one, you really want to have an external keyboard around because it will fail at the worst possible moment.