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They're completely separate products. Connect is call center facilitation software that can utilize lambda (and correspondingly a suite of other services) when
by nostrebored 8y ago
They're completely separate products. Connect is call center facilitation software that can utilize lambda (and correspondingly a suite of other services) when routing and leverage AWS resources for metric collection and logging. It integrates with both your typical desk phone or a computer via WebRTC.
Microsoft Dynamics is a CRM product. Completely different spheres.