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AWS has WorkMail and WorkDocs, which is in the same space as Office 365. Amazon Connect sounds similar to Microsoft Dynamics, though I'm not really familiar wi
by runlevel1 8y ago
AWS has WorkMail and WorkDocs, which is in the same space as Office 365. Amazon Connect sounds similar to Microsoft Dynamics, though I'm not really familiar with either.
Amazon isn't currently a major player in that arena, but they are still competing under the Amazon banner.
- nostrebored 8y agoThey're completely separate products. Connect is call center facilitation software that can utilize lambda (and correspondingly a suite of other services) when routing and leverage AWS resources for metric collection and logging. It integrates with both your typical desk phone or a computer via WebRTC. Microsoft Dynamics is a CRM product. Completely different spheres.