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Looks like my next phone will be a Motorola! I'm tired of "upgrading" phones every couple of years because the battery wears out.
by organsnyder 8y ago
Looks like my next phone will be a Motorola! I'm tired of "upgrading" phones every couple of years because the battery wears out.
- nerdponx 8y agoFWIW, you can now get an official iPhone battery replacement for $30 on the "last-gen" models, or for free with Applecare. https://support.apple.com/iphone/repair/battery-power https://support.apple.com/iphone/repair/battery-power It looks like on some issues, we still have market power.
- craftyguy 8y agoOnly after apple was caught red-handed slowing down older phones to entice users to upgrade.
- iaml 8y agoAnd they said sorry and let users disable it. FWIW disabling it makes my phone turn off when I'm using it in cold so they had their reasons. Not only that, they released ios12 which makes my iphone 6 feel like new again, which is unprecedented in other OSes.
- craftyguy 8y agoSo it's ok to screw over customers as long as you apologize after they find out?
- Retric 8y agoIt's not screwing over customers as a slow phone is better than a phone that turns off at the same time. At most you can say they where trying to fix a hardware issue with software which is never a clean solution.
- addicted 8y agoExcept the situation isn’t binary. It’s not either slow your phone down or let it not working. The problem is Apple makes the other option, battery replacement, extremely difficult. If you do it with Apple, then you have to pay a ludicrously high amount (and I’m not sure if they give you a new or a refurbished battery). Further, Apple does not provide third party repairers, or customers, access to genuine parts. Even worse, as Louis Rossman has publicized, they work with US customs to prevent 3rd party repairers from even acquiring genuine batteries.
- Spivak 8y ago> The problem is Apple makes the other option, battery replacement, extremely difficult Take it to an Apple store, call Apple support, or take it to any one of your friendly neighborhood repair shops? > ludicrously high amount Battery replacement costs: Google Phones: $79 Apple Phones: $79 Samsung Phones: Nothing 1st party, $50 was the cheapest 3rd party I could find. This honestly doesn't even seem like that much when the battery itself retails for $25 before shipping. That plus an hour of skilled labor to do the replacement puts us right around $80-$100. And when a new battery extends the life of your $800 phone for another 2 years its hard to say the value isn't there.
- morsch 8y agoIt took me like 15 minutes to replace the battery in my Mi5, 5 of which were spent watching a tutorial video. And I'm neither skilled nor did I have the right tools. The battery itself was 10 EUR including shipping from a local seller, fwiw. That said I don't think 79 USD every two years is ridiculous for a 700+ USD device. It better not take an hour, though!
- Retric 8y agoiPhone is very water resistant which makes this a little harder. I also doubt it takes an hour if you know what your doing.
- Spivak 8y agoI mean you could at least pretend to have a charitable interpretation of their position. Apple implemented a software workaround to extend the useful life of phones with aging batteries which engineering thought would be transparent. Then after what could only be described as a media shitstorm Apple responded to the criticism by putting the decision in the user's hands and offered battery replacements for around material cost. I mean $30 is ridiculously cheap when just the battery for my Android phone is $24 before shipping and labor. I'm honestly jealous.
- craftyguy 8y ago> which engineering thought would be transparent. What engineer thought that slowing down devices would be 'transparent'?
- 24gttghh 8y agoWait, so how do we disable it? I thought all the did was add "battery statistics" one could view?
- balls187 8y agoUnder Settings => Battery => Battery Health. The option to disable throttling only shows up if it's been applied to your phone.
- balls187 8y agoThat's a gross misrepresentation of fact. Apple engineers slowed the CPU in the phone, in order to keep battery life reasonable, and prevent the phone from restarting when worn batteries couldn't deliver power. Windows does this with laptops. Apple's mistake was not disclosing it. There an argument for user experience that advocates making the best choice for the user and not over burdening them with options.
- addicted 8y agoIt’s not just not disclosing it. Their geniuses would actively tell you that the phone was not any slower and that you were imagining it.
- Spivak 8y agoI'm not sure why you're expecting miracles from what are essentially sales reps turned helpdesk. You have every right to be mad because they are representing their company but we get senior engineers from MS that don't understand basic things about Windows.
- SmellyGeekBoy 8y agoI guess that makes it OK? "Whataboutism" at its finest.
- CaptSpify 8y agoApple's mistake was really that they didnt do proper load testing on their batteries. Had they shipped a battery that was capable of keeping up with the phone, this wouldn't have been a problem to begin with. Instead, they pushed their users to buy new phones, or pricey fixes for a manufacturing mistake
- balls187 8y agoHow did you come to that conclusion, did Apple admit they did improper testing?
- MichaelApproved 8y ago> free with Applecare. "free" battery costs at least $130 for Applecare and it's rarely worth it. Without Applecare, it only costs $30 to replace.
- addicted 8y agoI got a battery replacement for $30 (that’s a temporary price which Apple provided because of the PR flack they were getting for slowing down phones with poorer batteries). Unfortunately, it’s clear it wasn’t a new battery, or maybe the replacement wasn’t done correctly, but the battery life isn’t great and I can no longer get a battery health reading from the settings>battery section.
- copperx 8y agoThe replacement has a 30 (or 90?) day warranty. Get that fixed.
- bradfa 8y agoThis $29 official Apple battery replacement ends in December 2018, so if you want to take advantage of it, act soon. I expect the price will go back up to the former $69-$79 range in 2019 even for phones affected by this $29 campaign.
- pier25 8y agoUS only probably
- mitjak 8y agonot sure why you got downvoted. i agree w you.
- ceejayoz 8y agoYou can replace the battery in virtually any phone, Apple included. Apple'll do it for you for a pretty nominal charge - $30-70 in most cases, and that includes the battery and labor. https://support.apple.com/iphone/repair/battery-power https://support.apple.com/iphone/repair/battery-power They're not made to be just popped in/out, sure, but it's entirely possible to get more years out of a phone this way. I'd be more concerned with software updates than battery.
- organsnyder 8y agoThe last time I tried to replace a battery the phone (a Nexus 5) was never the same—I broke one of the small plastic tabs in the case, which I think led to a poor antenna connection. If the phone isn't designed for it, it's easy to mess something up like that. Apple does seem to be doing a better job than most of the Android OEMs at ensuring longevity.
- sixothree 8y agoI've brought two iPhones in for battery replacement and both times my phone left with additional issues. One issue required replacing the phone. The other was a minor annoyance with the screen.
- roneythomas6 8y agoYup I only have done this once for my iPhone 6+. I left with more issues and returned to apple store. Apple replaced the entire internals from screen to motherboard. The only thing that was old was the aluminum casing.
- tinus_hn 8y agoIf you have the battery replaced using the official channels you have warranty, both on the new battery and the repair.
- fyfy18 8y agoI repaired a Galaxy S7 last year which had a broken rear case. It was pretty easy to get the parts and take it apart, but the rear of the phone was glued to the front screen, so when I took it apart it pulled some of the film above the screen off. It was only a cosmetic issue, but in the end was worse than the cosmetic issue I was trying to fix...
- lower 8y agoFWIW, Motorola is very slow with software updates. My G5 plus is currently still on Android 7.0 on the June (!) 2018 security patch level and this is usual. I think that an update to 8.1 is around the corner, but they've promised an update to Oreo for over a year now...
- akerro 8y ago> My G5 plus is currently still on Android 7.0 on the June (!) 2018 security patch level. I think that an update to 8.1 Not as bad as most Samsung phones, I got no update at all to Samsung S4 and S4 mini and these were the last Samsungs I bought. I have Moto G4 now and a few weeks ago I got patches for last BT and WiFi KRACK attacks, better late then never I guess? My next phone will be Motorola too, it's bloat free, runs fast after 2 years, and now it will be easier to fix.
- xbmcuser 8y agoSamsung is now a lot better with security updates specially for S and note series. My S8+ got Sept 18 android security update in September. And I got my screen fixed at a Samsung repair shop at +15% of the wholesale price of the screen on AliExpress. They even replaced the battery under warranty.
- paulie_a 8y agoPreviously I had an s8 and would get security patches 6 months later. Plus they screwed up the ecosystem with their crappy clones of apps built into Android. I wish Google would just ban that practice if they want to be able to use the play store.
- bradfa 8y agoBe happy you got updates in 2018! My unlocked LG G5 is still on Android 7.0 but the most recent security update is December 2017. My advice is to focus your next Android phone purchase on devices which are on the Android One or Android Enterprise Recommended lists. They'll get 3+ years of timely security updates.
- 8y ago
- simcop2387 8y agoFor me it's been less the battery and eventually the screen itself. As the phone gets older, getting replacement screens or glass ends up more and more difficult and expensive to the point where it can cost almost 1/3 to 1/2 the cost of a completely new phone to fix my old one. At that point it's a harder decision to make to fix the old one when a single drop after that could mean that I've now spent as much to get a new phone (2x replacements) to fix the old one.
- heyoni 8y agoReally? It’s like $80 to fix an iPhone 8 screen or %10 of the total price.
- Marsymars 8y ago$150 from Apple. Brand new iPhone 8 is $600. You can presumably get a non-OEM replacement for less, but you can also get a used iPhone 8 with original glass for less than $600.
- Alterlife 8y ago> used iPhone 8 with original glass Except you would have no way to verify if the glass is original until you take it to Apple and they refuse to service it.
- ndnxhs 8y agoSomeone I know dropped a new Samsung phone and it was $600 to fix.
- voltagex_ 8y agoYep, Samsung list the prices: https://www.samsung.com/au/support/screen-replacements/ https://www.samsung.com/au/support/screen-replacements/ Unfortunately I then called Samsung support and was told because I hadn't bought the "Australian model". Nevermind that there's only one glass/screen/digitiser combo worldwide for the S8+.
- pier25 8y agoI had a couple Motos and recently moved to Xiaomi. The last one was a Z2 Play. The USB-C port broke and I couldn't charge the device anymore, 6 months after purchase. When I contacted Motorola Mexico they asked me send the phone so they could determine if this would be covered by warranty or not. Of course I had to pay for all shipping myself and be without a phone for a couple of weeks. Yeah no thanks. Instead of wasting money on shipping I invested that money into a new Mi A1 which does everything I need from a phone and cost me half of the Z2 Play. It also comes with Android One.
- dwild 8y agoBe careful, my last one was a Motorola X Play, which I stopped using because its battery became bad. I was happy to be able to buy a new OEM battery to "refurbish" it and use it as an emergency phone but it's not ob the ifixit website. I bought a Motorola Z2 Play because now all phone seems to no longer have user replaceable battery but with the "mod" if the battery goes bad I can always add one. They also doesn't sell batteries for it on ifixit.