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While this is no doubt great I don't really believe a statement "But most importantly, Frein said, it helps InVision build a better product". Under what metric?
by klohto 8y ago
While this is no doubt great I don't really believe a statement "But most importantly, Frein said, it helps InVision build a better product".
Under what metric? I don't believe that people who are forced to cooperate with video and screen sharing options can deliver a better product than these, who can walk up to a colleague and ask them in person or use a whiteboard to explain their problem. In the end, remote workers are logically forced to spent much more time in meetings that their "in-office" counterparts.
EDIT: You're very much all correct, but I still don't believe that I would be effective without any personal contact. Guess the experience is personal!
- JoeAltmaier 8y agoI've remote worked for decades, and that isn't my experience. Video/screensharing meetings are far more productive in my experience, but only if everybody is using the tool. Its frustrating to hold an in-person meeting at the office, and try to add remote folks. The local ones shut out the 'voice on the phone' and start drawing on boards and paper and it breaks down. I spent 10 years in a company that had all meetings online, even if you were in the office. It was very productive, with all the automation tools at everyone's disposal at every meeting. Also with our tool, it took an average of 30 seconds to get a meeting started. Vs the 15-minutes-late average starting time of in-person meetings
- beambot 8y ago> start drawing on boards and paper Sounds like important brainstorming activities. How do you deal with this when you're remote?
- Klathmon 8y agoFor me, Wacom tablets or tablet-with-stylus kinds of devices. Now it's not only a whiteboard, but I can take screenshots, collaborate with countless others, undo, search, zoom and pan infinitely, etc... And they can be had for around $100 or less.
- JoeAltmaier 8y agoUsing whiteboard and notepad features of the collaboration tool. Which are legible and visible to everyone all the time, not just if you're looking over somebody's shoulder
- toxican 8y agoI suppose you could point a webcam at the whiteboard, although there are a lot of options out there for online collaboration. We use MS stuff at work and multiple people can live-edit Word, One Note, etc. docs for example.
- manigandham 8y agoPlenty of real-time whiteboarding tools. Something simple like a shared google doc works well for 90% of it.
- beambot 8y agoWhich collaborative whiteboard solutions do you like?
- manigandham 8y agoWe use https://www.notion.so/ https://www.notion.so/ for notes, tasks, wiki and project management. Google Docs for quick stuff or formal writeups. Occasionally we'll use OneNote online or https://awwapp.com/ https://awwapp.com/ which has more freeform drawing if we need it, but otherwise it's usually just typing stuff out in lists. This is all on peoples computers, no fancy video-conferencing setups. Those are almost always a waste of money and never work well.
- beambot 8y agoHrm. None of these really seem like whiteboarding though.
- manigandham 8y agoI'm not sure what you mean then, what is whiteboarding exactly?
- 013a 8y agoI agree. The core tools that allow full remote teams to even function can make a remote team more productive than the average team. Things like: documenting everything religiously, ditching physical location-specific security VPNs, recording everything, letting employees observe every meeting, cloud tools, etc. For centralized teams, it's difficult to get to this point because it requires willpower and discipline to not take the "easy way out" and just talk about it in-person. Remote teams have an advantage here because there is no easy way out. But, that comes with obvious drawbacks; it's not easy. You're right that the worst case scenario is "semi-remote", even if that just means two centralized offices trying to collaborate. One of the ideas I am warming up to is centralizing (say 75% of) hiring around specific cities, and paying for specific coworking space membership in those cities. You can remain a remote company, but employees have the freedom to organize days when they want to work together in those pre-selected locations.
- madcaptenor 8y ago"Also with our tool, it took an average of 30 seconds to get a meeting started." You must have better phone-meeting tools than my company does.
- JoeAltmaier 8y agoRight; didn't use a phone-meeting tool which sucks. We used Sococo's TeamSpace, because we were a startup and that's what we were creating (dogfooding our own product). When I left it was an app that was always-on, keeping all folks logged into the same 'map' network-connected. We could click in and out of one-on-one meetings, standups and bullpens, or whole-company meetings with audio/video setup times in 100ms or so (depending on how far away folks were and the speed of light). You wanted to talk to Bob, you click into Bob's 'office' and say "hey Bob!" and he says "Hi, what's up?" It was wonderful. Our media node supported up to 100 participants; there was no friction to conversations, meetings, standups etc. I knew who was active (could see them talking/meeting on the map) and who wanted privacy (had their office door closed). It included chat with unlimited history, persistent document sharing and on and on. It took <10% cpu time even in big meetings, <1% when not in a conversation.
- madcaptenor 8y agoUnfortunately my company uses a product that we got in an acquisition that is not very good. (It's actually end-of-life right now but the new product isn't much better.)
- carlosdp 8y agoI just looked up TeamSpace, this is actually a super solid concept. This kind of tool actually makes me think the casual-conversation problem of remote work could actually be solved.
- konschubert 8y agoThat's so funny. I wanted to build exactly this product half a year ago, didn't know it existed. I am glad to see it exists. But they really have to work on their design. Edit: Maybe the skeumorphism isn't so bad actually at explaining the concept to outsiders.
- nicolashahn 8y agoWhy can't that case be handled by Slack + a collaborative drawing application? Sure, with Slack you have the option of being ignored/receiver not noticing the message, but a remote-only company should have methods to discourage that. For example, people could set 'office hours' where they agree to be butt-in-chair for some chunk of time every day and actively monitoring Slack.
- eganist 8y ago[meta] Hey, all of HN? I'll risk a bit of karma on this question: Why are any of you downvoting klohto's comment? klohto's requesting specific information and providing one's own impression of (or perhaps anecdotal experience in) a remote environment. I can't think of a single good reason to downvote, and it's really irritating seeing good discourse being suppressed in this manner. [/meta] As for the question about remote work and productivity, my inclination is that it's something that's selected for during the hiring process. The types of working personalities who work best in a remote environment are likely the ones being successfully recruited to work at firms like InVision. I'm equally curious to know the success criteria (klohto's original question, in essence), but I can at least speculate as to why they're successful at all. Most firms which are not remote-only don't have the privilege of being able to select for the traits which work well in a remote environment.
- klohto 8y agoThank you for support eqanist! My comment might not have sounded to others like you're describing. I have added an EDIT.
- zdragnar 8y agoI didn't downvote, but I almost responded with my own personal experience to the line "In the end, remote workers are logically forced to attend more meetings" (paraphrased), at least until I saw the edit. That line couldn't be more wrong based on my own experience. Perhaps the downvote was because it read like an assertion of an obvious fact when it was just a guess?
- ryandrake 8y agoDon’t sweat downvotes. It’s unpredictable. Anything you say can and will be downvoted on HN. They’re just internet points!
- dang 8y agoGoing on about downvotes is against the site guidelines, so please don't. Just give a corrective upvote and move on. https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html https://hn.algolia.com/?query=corrective%20upvote&sort=byDate&dateRange=all&type=comment&storyText=false&prefix=true&page=0 https://hn.algolia.com/?query=corrective%20upvote&sort=byDat...
- codingdave 8y agoI have worked both remotely and in-office. In-office is good for collaborating on how to architect code, in the early days of a product. But as the organization matures, you have an established architecture, style, etc., and are adding or tweaking features. When you get to that point, remote work is excellent. You are able to slice off work to people who can sit in their corners and execute on those smaller pieces of the vision. They are not interrupted by others, they can both focus and relax as works best for them. It works. (And, FWIW, when we did major architecture work, we did fly into a shared location for a few days to hash things out together.) That being said, people are all different - specific people may work better in one environment or the other. You may just personally fit in well in an office.
- lookingsideways 8y agoIt's subjective but I believe it. If remote work is set up well then there is much less emphasis on meetings and much more focus on good written communication. With remote teams distributed across timezones with their own work schedules, async communication is key and systems get developed to allow that. When it's part of daily work to ensure everything is designed and specced properly, communicated well, and there's mechanisms in place to keep the team in sync then it's much easier for management/product to also stay on top of what's happening without endless meetings.
- matwood 8y ago> much more focus on good written communication IMO, this is such an underrated benefit of remote work. Pushing people towards chat tools, email, and digital drawing tools automatically documents everything. No more wondering what did Joe say in the meeting 3 weeks ago, now I just search my email and/or chat. Next on my list to look for is a video chat plugin that will transcribe the entire meeting and email everyone afterwards.
- peterlk 8y agoI wrote a full comment and then deleted it because our blog talks a lot about this. At the risk of being downvoted for pushing my employer's blog, I'll leave you with a blog post: https://blog.aha.io/remote-workers-vs-office-workers/ https://blog.aha.io/remote-workers-vs-office-workers/ Notable bits: > People get more done when they have autonomy > the office is filled with distractions. This is especially true for those who are in an open-office space, where they are 15 percent less productive, have more trouble concentrating, and are not too pleased with their sound privacy. > People are often surprised to learn that remote workers are actually more engaged than in-office counterparts. [0] > Perhaps the greatest benefit of remote work is that it makes the way for sustainable happiness — giving people the chance to pursue their passions both in work and in life And this is not said in the article, but happy people produce better work. Also, there are more sources in the blog post. We've written a lot about it, if you want to read more: https://blog.aha.io/?s=remote https://blog.aha.io/?s=remote [0] https://hbr.org/2012/08/are-you-taking-your-people-for https://hbr.org/2012/08/are-you-taking-your-people-for
- bryanrasmussen 8y agomy problem is: my home is filled with distractions. thus if I work remotely I need to go get an office to be as productive as I might be at my best in an non-remote office.
- lbriner 8y agoI don't agree that your points can be taken universally. I have employed several people who have performed very poorly with autonomy because they didn't have the motivation to own the things they were working on. Other people working remotely suffer terribly with emotional problems if they don't have enough contact time with real people. Again, some thrive and enjoy the freedom and lack of commute but plenty of people have ditched remote working. In terms of distractions, some people don't like "distractions" but plenty of companies rely on what might be seen as noise to cause chance encouters, overhearing of conversations and the banter and energy that is much easier to generate in an office. In terms of work/life balance, remote working sounds great but plenty of people work in offices and still have work life balance. Some of those people's "life" is their co-workers and the time in the pub after work is their social life (not mine but don't judge).
- ianbicking 8y agoTheir product is a computer-based design collaboration tool. It's hard to work remotely, but that's the exact challenge they are trying to confront.
- richardfeynman 8y agoBeing remote helps InVision build better products because it forces us to use our own tools. You mentioned that it's much easier for people to grab a colleague in person and show them something on a whiteboard versus having a virtual meeting - and use this to conclude that it's easier to build products in person versus remotely. Perhaps this is true, and perhaps it isn't true; but as a virtual company InVision is forced to find product solutions to these problems, which leads to innovation. That's how being a remote company helps us build better products. To continue with the whiteboarding example: We created a tool called Freehand that allows you to have virtual whiteboarding sessions that are more flexible than physical whiteboards. Multiple people can whiteboard at the same time, which is harder in person. You can add comments to the whiteboard, create shapes, use colors, and more. Freehands are saved, so you can look back on them later more easily than a physical whiteboard. I think it's more powerful than an actual physical whiteboard and have seen non-remote companies adapt it. You can try it out yourself at: https://freehand.invisionapp.com/ https://freehand.invisionapp.com/ Obviously, not everything about our product is perfect today, but I hope this explains how being remote leads to product innovation. Disclosure: Obviously, I work at InVision.