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I feel sad for all the Github users who will have to suffer the awful JIRA UX. It’s a tool that tries to be everything to everyone with a decade of legacy cruf

I feel sad for all the Github users who will have to suffer the awful JIRA UX. It’s a tool that tries to be everything to everyone with a decade of legacy cruft attached. The result is something that is slow, confusing, and incoherent. If you have an expert and sink a lot of time into, you can a few decent workflows, but it’s just not worth it. In the end though, don’t worry the managers will get their reports and everyone will at least have there feature box checked (assume you don’t care about Markdown).

cjdu 8y ago
That's exactly what this is. Jira is entrenched in enterprises...whoever at those seem to like Jira, for whatever reason. Developers want GitHub. So bosses want Jira, developers want Github. This is one of those have your cake and eat it too scenarios for both Atlassian and GitHub.
- Aeolun 8y ago
  The cake is way too salty, but hey, at least it’s cake :)
regnerba 8y ago
Any chance you can suggest a good alternative? For me its important that it is separate from GitHub for a few reasons: - having a Jira project means we can easily move issues between projects. This is especially useful for when our support team notices an issue, submits a ticket to our "support ingest" project, and then it can get routed to the correct actual project on the backend. Or when an issue gets misdiagnosed we can move it between projects while keeping a single issue and all the history of it. - having more complex workflows that allow you to force issues to go through specific steps, trigger webhooks, good fun stuff like that I really would love a good alternative. Jira has just gotten slower and slower, their UX has gotten worse, and I really would like a good alternative. However Jira has solid integrations into a lot of places and does a lot of complicated things. Suggestions?
- thebigkick 8y ago
  I'd highly recommend Asana. Plenty of integration, performant, and the learning curve isn't too steep.

cjdu 8y ago

That's exactly what this is. Jira is entrenched in enterprises...whoever at those seem to like Jira, for whatever reason. Developers want GitHub. So bosses want Jira, developers want Github. This is one of those have your cake and eat it too scenarios for both Atlassian and GitHub.

Aeolun 8y ago
The cake is way too salty, but hey, at least it’s cake :)

regnerba 8y ago

Any chance you can suggest a good alternative? For me its important that it is separate from GitHub for a few reasons: - having a Jira project means we can easily move issues between projects. This is especially useful for when our support team notices an issue, submits a ticket to our "support ingest" project, and then it can get routed to the correct actual project on the backend. Or when an issue gets misdiagnosed we can move it between projects while keeping a single issue and all the history of it. - having more complex workflows that allow you to force issues to go through specific steps, trigger webhooks, good fun stuff like that I really would love a good alternative. Jira has just gotten slower and slower, their UX has gotten worse, and I really would like a good alternative. However Jira has solid integrations into a lot of places and does a lot of complicated things. Suggestions?

thebigkick 8y ago
I'd highly recommend Asana. Plenty of integration, performant, and the learning curve isn't too steep.