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Tell them you'll call them back, and call the number on the back of your card -- even without a case number, there should only be a limited number of things wro
by andrewaylett 8y ago
Tell them you'll call them back, and call the number on the back of your card -- even without a case number, there should only be a limited number of things wrong with your account and you probably want to fix all of them :).
Otherwise the next scam will be to put an obviously-fraudulent transaction on a card, then phish for the rest of your details so they can get cash, rather than just charge-backs.
- Scoundreller 8y agoHere’s another trick that sometimes works: call the “collect” number instead of the toll-free one. The company may put you in a faster queue because they think they’re paying $$$/minute for the call.