4 ms·
Its not necessarily marketing in the sense of A/B testing his game play or fictional background or artwork or whatever, but consider general user experience stu
by VLM 8y ago
Its not necessarily marketing in the sense of A/B testing his game play or fictional background or artwork or whatever, but consider general user experience stuff.
So I hear its a cool rogue-like but unlike the fifty indie rogue-likes I have languishing unplayed in my steam account already, I can play this one in the browser, whoa cool, technically impressive and maybe fun too.
So I go to the web page expecting a slither.io like experience where I'll be playing in 10 seconds.
And there's too many choices. First its a wall of text I can already be playing slither.io before I figure out what to do here in a RPG-adventure-IRL sense. Second there's confusion I should click on "Update Try it now on the play page" or the button "Join early access to play the game" or the tab labeled "Play Game" or down in the text its got a hyperlink to "play online" in the "play online, in-browser" section. Or they're different or the same or cognitive load thats un necessary. Is one link free and one link paid, or they all go to the same place but I better check them all first?
Then the choice confusion continues. I click on one of many widgets to get to the same place, "join early access". No I don't want to join I want to play. And more decision problems crop up, I can pay $7.50 for the free steam key (huh?) or there's a note from Luke that I can skip the payment section and get an account anyway wonder if it comes with a steam key or not what if I change my mind this is all so confusing and I want to make in-game decisions not the second page between me and the game experience. And the page is full of three ways to pay or its also free or the steam key is free or what all is going on here why am I stopping to research this and why am I researching instead of playing. I got a tab open with slither.io to make this stream of consciousness post and its calling to me... What if I don't like it and want my money back what if I make a free acct and later decide to toss some cash in its just all so overly complicated.
There is another interesting impedance bump where there' three federated ways to pay, via amazon, paypal, or stripe CC, which is convenient, I'm not complaining at all. The point is just above that there is no federated login or account generation at all; I have to provide my email for harvesting (come on, I know Luke is a good guy, but I've been on the internet for longer than most kids have been alive; I know better than to provide my email address "for free" it ain't 1990 anymore so say hi to vlm@example.com). Then I need to create yet another username and password to forget because there's no federation. I must have created over a thousand logins in the last couple decades; tired. You integrated three payment processors how about one-click login via google / FB / whatevs.
After all this uphill battle in the user acquisition phase, the tab with slither.io is beckoning to me...
Note that I'm exclusively complaining about the new user acquisition process; everything else is pretty cool! Its just a lot of work and cognitive load to get to play compared to the competition in the market (the fifty unplayed indie roguelikes in my steam account, or .io style instant casual web games)
My constructive suggestion: One page one click login via federated accts and don't forget "click here to play as anonymous coward" then in the UI "click here to sign up or give us piles of cash". The competition can get them playing in one click and 10 seconds...
Interesting marketing mechanic that some might say is evil, whatevs, in game while playing as "anonymous coward" click here to have a federated account (play with your facebook or google acct) and get a minor in-game reward for signing up. Not so ridiculous that people claim its cheaty, but something at least amusing or an in-game joke or something making it a trade in users minds.
Don't give people a chance to think about doing something else while they're trying to decode the onboarding process. Low friction is where its at.
Think of the "S" in SOLID the single responsibility principle, don't make new users ponder if they're paying for something (what, a free steam key?) or joining a club forum or playing a game or whatnot. Give the new user exactly one single responsibility "play the game". Later on, buddy up with "membership" or "gimmie money" but get them into the game first.
Looks like a fun game, once you get into it. Cool!
- scaryclam 8y agoThis is exactly why I fell off of the aquisition pipeline as well. I actually went looking to find out what the game was about. Cool, a play now link! Err...I'm not playing yet and there's a barrier to entry and lots of text and nah! Back to HN. Put up some screenshots, even a game play video, give me the short version and let me get playing. Edit: went back and found the screenshots on the home page, so apologies for missing that. Though missing them was quite easy, perhaps consider putting others on some of the play now pages, etc
- Aeolun 8y agoI read the blog post. Thought, “Sad, maybe I’ll buy the game on Steam just for shits and giggles.” And it’s not released yet! How can you complain about lack of sales for an unreleased game! Fuck off! All sympathy instantly gone.
- adayIwillforget 8y agoIt's interesting that you're using slither.io as an example. I've played hundreds of io games. Almost all of them are trash but figuring out the mechanics and finding the surefire way to win and then moving on to the next game was what I found interesting. So far there is only one good .io game that I actually keep coming back to and that is starblast.io. My takeaway is: If your game fails then it simply wasn't good enough and making good games is hard.
- hobofan 8y agoMy thoughts exactly! I'm a sucker for roguelikes and support a lot of indie developers that try slightly new angles at it, but there was too much of a barrier here. Even if it's early access at least make it Steam early access. From the demo video it looks like the game would be in a good enough state to get it on there.