4 ms·

Everyone hates UI changes. Wait 6 months and it will be the new normal.

itake 8y ago
Seriously, every time big company does large UX change, there is a post like this asking how to revert. Sources: Facebook - https://www.facebook.com/help/community/question/?id=10200320024496476 https://www.facebook.com/help/community/question/?id=1020032... Reddit - https://www.reddit.com/r/redesign/comments/8w03ms/is_it_possible_to_permanently_keep_old_reddit/ https://www.reddit.com/r/redesign/comments/8w03ms/is_it_poss...
- inpdx 8y ago
  Old reddit is still available and still better.
  - ndnxhs 8y ago
    New reddit is insanely slow. Just touch your mouse and it fires off 30 network requests.
  - moogly 8y ago
    New reddit looks like a fake spam site and is completely unreadable at a glance.
- matthewmacleod 8y ago
  I think this response often comes up in response to complaints about UI changes. Sometimes it’s a valid response, and people are just being resistant to change. Sometimes the changes are genuinely bad. The point is - the fact that people complain about everything doesn’t mean that some of the things they complain about aren’t legitimate problems!
  - Freak_NL 8y ago
    Legitimate or not, what the user perceives as problematic may make total sense for the business providing the service. Google (Facebook, Reddit, etc.) is not a non-profit or government agency that acts in the interests of the people. It's a business operating on capitalist principles, so profit is, by design, their main drive (of the business as such, not necessarily of the individuals who work there). Somehow we insist on treating these mega-corporations as if they are always beneficent, and anytime one of them does something that doesn't align the user's and business interests, there is a storm of complaints like this. Sure, it would be nice if a mega-corporation always acted in its user's interests, but that's not how the current system works. Ideally, we'd end up with a system where you just pay a company to host your on-line end-points, keeping all data and the software you use personal, and you have the option to move to a competitor at a moment's notice, keeping all identifiers (like an email address now). Where just not there yet.
- robben1234 8y ago
  Not sure anyone can enjoy new Reddit design. Tried using it for 2 weeks a couple of times, every time I go back to old.reddit is like homecoming.
taeric 8y ago
It will be the normal, but this has been a disaster. The fact that I get a loading indicator in an email is ridiculously annoying.
- visarga 8y ago
  Why can't it continue loading in the background after it shows the first screen?
- darren_ 8y ago
  There's been a loading indicator in gmail since at least the first whitespace-y redesign (2011? 2012?)
  - thinkingemote 8y ago
    Now we have a loading indicator and an animated image for the user to watch the progress as they need that.
sidcool 8y ago
I may be over generalizing but this is so true. The same People will yearn for the existing UI when you Google updates it six months down the line.
- chii 8y ago
  > I may be over generalizing but this is so true. may be the existing UI works fine, and having invested the effort in using it only to be forced to abandon it once again. Imagine if a car manufacturer keeps changing the wheel and the pedals around.
  - dancek 8y ago
    You have a good point, which is that cars have a horrible UI. One of the most important requirements is the ability to brake fast in an emergency, yet the UI requires you to physically move your foot to another pedal before you can even start to brake. Why don't they change the UI, then? Mostly because of regulations, I think. It's unclear to me whether bringing a new driving UI to the market would be horribly difficult, costly and risky, or just plain impossible. While you and a million others might not like the new $webapp UI, it's still a good thing that they can and do get changed. Especially in this case considering you can start using any email client anytime if you don't like the web UI.
- quickben 8y ago
  Considering Gmail takes seconds to load now (250Mbit link, Ryzen 8core, 32 GB RAM), I don't see myself using Gmail if they upgrade in the same fashion in 6 months.
mwambua 8y ago
Some changes are just bad and will inevitably need to be fixed. e.g. Windows Vista & (IMHO) New Reddit
TeMPOraL 8y ago
Yes, the moving ratchet of web bloat. It will be a new normal, true. It will still be shit.
dancek 8y ago
Indeed. And it's not only websites, either. Consider all the people who still use sysvinit and (a fork of) GNOME 2. (Yes, I think many who oppose systemd do so because of the UI change.) And consider the much larger group that initially opposed that were strong opponents for a while but have now moved on.
- pas 8y ago
  At least systemd made things objectively faster!
com2kid 8y ago
It took over 20 seconds for the compose Window to pop up today. Yes it was the first time on load, but why did Gmail take 30 seconds to load before it was usable? Why did a website take as long to load as my entire OS? 32GB of RAM, 4+4 cores, what the hell is going on? I just tested again, 34 seconds from hitting enter at "gmail.com" to getting a compose window loaded. Gmail used to be lightening fast, an example of what an amazing HTML5 webapp could be. Now it is a joke.
- aembleton 8y ago
  Just tried it myself and it took 10 seconds. That still seems far too long.
dagw 8y ago
Unless you're Digg

Seriously, every time big company does large UX change, there is a post like this asking how to revert. Sources: Facebook - https://www.facebook.com/help/community/question/?id=10200320024496476 https://www.facebook.com/help/community/question/?id=1020032... Reddit - https://www.reddit.com/r/redesign/comments/8w03ms/is_it_possible_to_permanently_keep_old_reddit/ https://www.reddit.com/r/redesign/comments/8w03ms/is_it_poss...

inpdx 8y ago
Old reddit is still available and still better.
- ndnxhs 8y ago
  New reddit is insanely slow. Just touch your mouse and it fires off 30 network requests.
- moogly 8y ago
  New reddit looks like a fake spam site and is completely unreadable at a glance.
matthewmacleod 8y ago
I think this response often comes up in response to complaints about UI changes. Sometimes it’s a valid response, and people are just being resistant to change. Sometimes the changes are genuinely bad. The point is - the fact that people complain about everything doesn’t mean that some of the things they complain about aren’t legitimate problems!
- Freak_NL 8y ago
  Legitimate or not, what the user perceives as problematic may make total sense for the business providing the service. Google (Facebook, Reddit, etc.) is not a non-profit or government agency that acts in the interests of the people. It's a business operating on capitalist principles, so profit is, by design, their main drive (of the business as such, not necessarily of the individuals who work there). Somehow we insist on treating these mega-corporations as if they are always beneficent, and anytime one of them does something that doesn't align the user's and business interests, there is a storm of complaints like this. Sure, it would be nice if a mega-corporation always acted in its user's interests, but that's not how the current system works. Ideally, we'd end up with a system where you just pay a company to host your on-line end-points, keeping all data and the software you use personal, and you have the option to move to a competitor at a moment's notice, keeping all identifiers (like an email address now). Where just not there yet.
robben1234 8y ago
Not sure anyone can enjoy new Reddit design. Tried using it for 2 weeks a couple of times, every time I go back to old.reddit is like homecoming.

taeric 8y ago

It will be the normal, but this has been a disaster. The fact that I get a loading indicator in an email is ridiculously annoying.

visarga 8y ago
Why can't it continue loading in the background after it shows the first screen?
darren_ 8y ago
There's been a loading indicator in gmail since at least the first whitespace-y redesign (2011? 2012?)
- thinkingemote 8y ago
  Now we have a loading indicator and an animated image for the user to watch the progress as they need that.

sidcool 8y ago

I may be over generalizing but this is so true. The same People will yearn for the existing UI when you Google updates it six months down the line.

chii 8y ago
> I may be over generalizing but this is so true. may be the existing UI works fine, and having invested the effort in using it only to be forced to abandon it once again. Imagine if a car manufacturer keeps changing the wheel and the pedals around.
- dancek 8y ago
  You have a good point, which is that cars have a horrible UI. One of the most important requirements is the ability to brake fast in an emergency, yet the UI requires you to physically move your foot to another pedal before you can even start to brake. Why don't they change the UI, then? Mostly because of regulations, I think. It's unclear to me whether bringing a new driving UI to the market would be horribly difficult, costly and risky, or just plain impossible. While you and a million others might not like the new $webapp UI, it's still a good thing that they can and do get changed. Especially in this case considering you can start using any email client anytime if you don't like the web UI.
quickben 8y ago
Considering Gmail takes seconds to load now (250Mbit link, Ryzen 8core, 32 GB RAM), I don't see myself using Gmail if they upgrade in the same fashion in 6 months.

mwambua 8y ago

Some changes are just bad and will inevitably need to be fixed. e.g. Windows Vista & (IMHO) New Reddit

TeMPOraL 8y ago

Yes, the moving ratchet of web bloat. It will be a new normal, true. It will still be shit.

dancek 8y ago

Indeed. And it's not only websites, either. Consider all the people who still use sysvinit and (a fork of) GNOME 2. (Yes, I think many who oppose systemd do so because of the UI change.) And consider the much larger group that initially opposed that were strong opponents for a while but have now moved on.

pas 8y ago
At least systemd made things objectively faster!

com2kid 8y ago

It took over 20 seconds for the compose Window to pop up today. Yes it was the first time on load, but why did Gmail take 30 seconds to load before it was usable? Why did a website take as long to load as my entire OS? 32GB of RAM, 4+4 cores, what the hell is going on? I just tested again, 34 seconds from hitting enter at "gmail.com" to getting a compose window loaded. Gmail used to be lightening fast, an example of what an amazing HTML5 webapp could be. Now it is a joke.

aembleton 8y ago
Just tried it myself and it took 10 seconds. That still seems far too long.

dagw 8y ago

Unless you're Digg