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As much as I like to bang on Apple for various and sundry reasons I go back to Apple every time because I can walk into any apple store in the world and I can g

As much as I like to bang on Apple for various and sundry reasons I go back to Apple every time because I can walk into any apple store in the world and I can get the thing serviced on the spot, often for free, but as a dev, time is money and I need something sorted right away. This is what you're paying extra for when you buy a mac. Make no mistake.

dragosmocrii 8y ago
The way I look at it, is maybe you shouldn't have to service your Mac so often (often is a keyword in your coment)? Given the premium you pay for a "reliable" product
- epicide 8y ago
  I think the "often" is more that they often will waive repair fees for people, not that they've personally needed a single device repaired often. Not that Apple doesn't have issues, but they do tend to be on the low side. When they do have them, they are usually good about fixing it, as well. The keyboard thing is disappointing but it sounds like they flew too close to the sun and are working on it. The other big one in recent memory are the iPhone 6's bending. The real issue was that they didn't have a good company-wide policy for stores to follow, so it was often down to how nice the manager of the store felt that day.
- elboru 8y ago
  I've been using mine for the past 5 years without needing any service at all, let's hope Apple learns from its latest mistakes in their newer models.
PascLeRasc 8y ago
You get the same thing software-wise too. No time spent trying to figure out why powertop is sucking battery life away or dual graphics aren't switching over or it's waking up from sleep in your backpack or the trackpad is bugging out. It's totally worth paying the extra few hundred for an OS X machine.
drawnwren 8y ago
Unless you buy a new MBP and your keyboard randomly goes out. I'm currently enjoying the 2-3 week turnaround on that.
- deleted 8y ago
  [deleted]
elboru 8y ago
Plus it rarely needs any service at all, well at least that's true for old models (I don't know about new models). I bought my first MacBook Pro in 2013 and it's still running just like the first day, it has been an amazing experience. I used to be the kind of guy who would say "Why would you buy a overpriced Mac if I can have the same specs for half the price in an Acer?". Then in 2013 I wanted to buy a SSD Laptop, at that time Windows laptops with SSD had similar prices to the MacBooks, so I just give it a try, and oh man, was it worth it, this is the first time a gadget of mine lasts this long with little to none visible aging signs anywhere.
- MrTortoise 8y ago
  you see i have never had to get a laptop serviced ... but then i don't buy apple.
  - elboru 8y ago
    Me neither mate, don’t get me wrong I’m not an apple fan, I’m just sharing my experience, if they don’t fix their current models I’ll go for a surface pro when the lifespan of my Mac is over.
detaro 8y ago
For anything that's not a total device failure (which I admittedly never had) the "place a service call and a few days later they come visit you to fix it" of other professional laptops is the better experience though IMHO, although it really depends on where you live (quality of on-site support networks, distance to Apple store as the alternative)
mjl- 8y ago
my mbp (late 2016) is currently out for a keyboard replacement because keys kept falling off. i'll be waiting 5-7 days (currently at 5), but it took weeks to make an appointment... even reaching them by phone is hard. this made me wonder if one can pay to get faster service from apple. this is in amsterdam (NL). btw, once you get through, they are helpful and the experience is positive. i suppose they haven't scaled support with their sales/problems. work continues with an x220 (i forgot what a good keyboard feels like!).
BlackjackCF 8y ago
Yup. Even with Apple's issues with their keyboard, I still bought the latest Macbook Pro. Just got AppleCare+ to go with it.
rajacombinator 8y ago
What world are you living in as a “dev” that going to the Apple store and interacting with the Geniuses is a viable option ...

dragosmocrii 8y ago

The way I look at it, is maybe you shouldn't have to service your Mac so often (often is a keyword in your coment)? Given the premium you pay for a "reliable" product

epicide 8y ago
I think the "often" is more that they often will waive repair fees for people, not that they've personally needed a single device repaired often. Not that Apple doesn't have issues, but they do tend to be on the low side. When they do have them, they are usually good about fixing it, as well. The keyboard thing is disappointing but it sounds like they flew too close to the sun and are working on it. The other big one in recent memory are the iPhone 6's bending. The real issue was that they didn't have a good company-wide policy for stores to follow, so it was often down to how nice the manager of the store felt that day.
elboru 8y ago
I've been using mine for the past 5 years without needing any service at all, let's hope Apple learns from its latest mistakes in their newer models.

PascLeRasc 8y ago

You get the same thing software-wise too. No time spent trying to figure out why powertop is sucking battery life away or dual graphics aren't switching over or it's waking up from sleep in your backpack or the trackpad is bugging out. It's totally worth paying the extra few hundred for an OS X machine.

drawnwren 8y ago

Unless you buy a new MBP and your keyboard randomly goes out. I'm currently enjoying the 2-3 week turnaround on that.

deleted 8y ago
[deleted]

elboru 8y ago

Plus it rarely needs any service at all, well at least that's true for old models (I don't know about new models). I bought my first MacBook Pro in 2013 and it's still running just like the first day, it has been an amazing experience. I used to be the kind of guy who would say "Why would you buy a overpriced Mac if I can have the same specs for half the price in an Acer?". Then in 2013 I wanted to buy a SSD Laptop, at that time Windows laptops with SSD had similar prices to the MacBooks, so I just give it a try, and oh man, was it worth it, this is the first time a gadget of mine lasts this long with little to none visible aging signs anywhere.

MrTortoise 8y ago
you see i have never had to get a laptop serviced ... but then i don't buy apple.
- elboru 8y ago
  Me neither mate, don’t get me wrong I’m not an apple fan, I’m just sharing my experience, if they don’t fix their current models I’ll go for a surface pro when the lifespan of my Mac is over.

detaro 8y ago

For anything that's not a total device failure (which I admittedly never had) the "place a service call and a few days later they come visit you to fix it" of other professional laptops is the better experience though IMHO, although it really depends on where you live (quality of on-site support networks, distance to Apple store as the alternative)

mjl- 8y ago

my mbp (late 2016) is currently out for a keyboard replacement because keys kept falling off. i'll be waiting 5-7 days (currently at 5), but it took weeks to make an appointment... even reaching them by phone is hard. this made me wonder if one can pay to get faster service from apple. this is in amsterdam (NL). btw, once you get through, they are helpful and the experience is positive. i suppose they haven't scaled support with their sales/problems. work continues with an x220 (i forgot what a good keyboard feels like!).

BlackjackCF 8y ago

Yup. Even with Apple's issues with their keyboard, I still bought the latest Macbook Pro. Just got AppleCare+ to go with it.

rajacombinator 8y ago

What world are you living in as a “dev” that going to the Apple store and interacting with the Geniuses is a viable option ...