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Why would you start fighting and/or feel resentment if you received a reply like the "polite" example? Genuine question, I don't see the issue but I'm ready to
by olavk 8y ago
Why would you start fighting and/or feel resentment if you received a reply like the "polite" example? Genuine question, I don't see the issue but I'm ready to learn.
- OmIsMyShield 8y agoNot the parent - but I think it's because it can be seen as too subjective and too open for debate. Like: Oh, so one person opines that x, y, and z are not for them, let's debate it (or outright dismiss it). And the resultant debate might well be polarising or destructive by itself. Without knowing what the parent experienced to cause their take on this type of politeness I'm just guessing, though. It is interesting because I think I see a cultural thing here too: in some cultures "I feel" and "I see" and "currently" are as firm as "unacceptable until it changes" - just worded in a way that conveys respect for the author. But in other cultures it is read as vacillating. Dunno. Guesswork, as I said.
- jdmichal 8y agoSpot on :) As I said, some people will interpret directness as rudeness. Those are the ones that expect for the language to be couched. But, in my opinion, it's better to be seen as occasionally rude than allow for those other negative behaviors to occur.
- jdmichal 8y agoIt's not a direct decision to fight. It's more that the weak language opens the possibility of action where none really exists. What they see is a chance to convince you ("I see...") or refactor ("... in its current form"). What you see is someone who is being stubborn and just not making the changes. So, it leads to a lot of friction and talking past each other.
- olavk 8y agoI guess this depends on the context, but I don't really see the problem. If I reject a patch due to some specific problems with the code, then surely I should reconsider if the submitter could refactor to avoid the reasons for rejection? And if I was actually wrong about X, Y or Z, then I would like to have that pointed out. Everybody can make mistakes.
- jdmichal 8y agoNothing about saying, "Thanks, but this won't be accepted until X, Y, and Z are fixed," precludes having a conversation. By all means, if you think X is not a problem, I would expect a response along the lines of, "I don't think X is a problem because insert mitigating factor here." Or, perhaps, "I don't understand the issue with X; could you explain?" In other words, allow directness to beget directness. Enumerating all the possible ways you might be wrong, just in case one of them is actually true, seems silly to me.
- olavk 8y agoIn any case, using phrases like "thanks, but..." is an example of politeness.
- jdmichal 8y agoI don't understand this... I used that exact phrase in my original response, calling it an example of being polite, but without passive-aggressive or manipulative weasel words.
- olavk 8y agoI wanted to get back to my main point which was not the particular turn of phase in my example, but just that politeness have nothing to do with incompetence. This was in response to the comment that stated that politeness would mean accepting bad code, which I strongly disagree with. You show that a patch can be rejected with a polite and still technically relevant on-the-point message, so we agree about the important point. I don't think politeness implies passive aggressiveness either, so my example sentence might have been badly chosen.
- crazybigdan 8y agomy understanding is your politeness would be interpreted in essence as saying that the issues are subjective rather then objective. when later in the process this is revealed to not be the case, this will lead to friction: hence fighting and resentment
- JohnBooty 8y agoAnecdotal, but I'd enjoy feedback in that "polite" form. Of course, it might also depend on that person's reputation and my previous interactions with them. If I have had 50 negative interactions in a row with them, getting such feedback might make me want to throw my laptop into the toilet. But in most cases I think it would be a good way to phrase feedback.