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Except they didn't delete the movie, the guy did. He assumed he'd be able to re-download it, and he can't after moving. That's messed up, but Apple did not del

Except they didn't delete the movie, the guy did. He assumed he'd be able to re-download it, and he can't after moving. That's messed up, but Apple did not delete the movie from any of his devices. This guy forgot that the cloud is "someone's else's computers."

Buge 8y ago
It's "someone's else's computers" that he paid money to use, and now he's not able to use it.
Dylan16807 8y ago
They removed it from his account. This defense based on slightly disagreeing over the correct semantics of "delete" is really grating. Apple promised him a purchase with indefinite storage, then took the access away.
- pwinnski 8y ago
  > Apple promised him a purchase with indefinite storage I do think it's terrible that these movies seem to available in both regions, but are somehow not considered equivalent. So yes, I agree, it sucks that they removed it from his account. But I'm very curious about the part of your comment I quoted. I don't think any service provider has ever specified "indefinite storage" forever, especially across regions, but I would trust such a promise not at all. I'm really not trying to defend Apple here, because the whole thing sucks. But as hacker-types, surely we can try to understand how intellectual property and regional licensing and the edge cases of people moving internationally are more likely to result in screw-ups than not, right?
  - Dylan16807 8y ago
    > I don't think any service provider has ever specified "indefinite storage" forever, especially across regions, but I would trust such a promise not at all. Isn't it the business model of every online game store? I don't trust it completely, but I trust it enough to not really bother with backing up my Steam games. > I'm really not trying to defend Apple here, because the whole thing sucks. But as hacker-types, surely we can try to understand how intellectual property and regional licensing and the edge cases of people moving internationally are more likely to result in screw-ups than not, right? "Screw-up" implies that they would fix it and get him the movie back. Apple should be licensing it so that once you buy the movie in a specific region, you can access it anywhere forever. That they don't is their failing, and I think it's inappropriate to use the word "buy" for what you apparently get.
pritambaral 8y ago
While I agree that "the cloud" really means "someone else's computers", I also believe that that's not something service providers tell their users. When the button says "Buy" and the service says all the content you "buy" will be available on their cloud, the service is promising them access to that content served from the service's own computers. When the service subsequently removes this access, even if not from the user's computer directly, but from their own computers, they break this promise. Of course the service is at fault for breaking such promises.

Buge 8y ago

It's "someone's else's computers" that he paid money to use, and now he's not able to use it.

Dylan16807 8y ago

They removed it from his account. This defense based on slightly disagreeing over the correct semantics of "delete" is really grating. Apple promised him a purchase with indefinite storage, then took the access away.

pwinnski 8y ago
> Apple promised him a purchase with indefinite storage I do think it's terrible that these movies seem to available in both regions, but are somehow not considered equivalent. So yes, I agree, it sucks that they removed it from his account. But I'm very curious about the part of your comment I quoted. I don't think any service provider has ever specified "indefinite storage" forever, especially across regions, but I would trust such a promise not at all. I'm really not trying to defend Apple here, because the whole thing sucks. But as hacker-types, surely we can try to understand how intellectual property and regional licensing and the edge cases of people moving internationally are more likely to result in screw-ups than not, right?
- Dylan16807 8y ago
  > I don't think any service provider has ever specified "indefinite storage" forever, especially across regions, but I would trust such a promise not at all. Isn't it the business model of every online game store? I don't trust it completely, but I trust it enough to not really bother with backing up my Steam games. > I'm really not trying to defend Apple here, because the whole thing sucks. But as hacker-types, surely we can try to understand how intellectual property and regional licensing and the edge cases of people moving internationally are more likely to result in screw-ups than not, right? "Screw-up" implies that they would fix it and get him the movie back. Apple should be licensing it so that once you buy the movie in a specific region, you can access it anywhere forever. That they don't is their failing, and I think it's inappropriate to use the word "buy" for what you apparently get.

pritambaral 8y ago

While I agree that "the cloud" really means "someone else's computers", I also believe that that's not something service providers tell their users. When the button says "Buy" and the service says all the content you "buy" will be available on their cloud, the service is promising them access to that content served from the service's own computers. When the service subsequently removes this access, even if not from the user's computer directly, but from their own computers, they break this promise. Of course the service is at fault for breaking such promises.