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> “[…] thank you for contacting Google Inc. Please note that due to the large number of enquiries, e-mails received at this e-mail address support-de@google.com
by maaaats 8y ago
> “[…] thank you for contacting Google Inc. Please note that due to the large number of enquiries, e-mails received at this e-mail address support-de@google.com cannot be read and acknowledged”
Google's support in a nutshell.
- chrismorgan 8y agoIt’s worse than that: the phrasing is entirely deceptive and misleading. “Thank you for contacting Google”? But the remainder of the message is denying that you actually did contact Google. You tried, but you failed.
- K2L8M11N2 8y agoYou contacted Google's bots, while failing to actually reach any human. In a way you succeeded while also failing.
- amelius 8y agoThe FTC should monitor their quality of support, and throttle Google's bandwidth accordingly.
- zaarn 8y agoIt's funny because that the email in their imprint and you're technically supposed to put contact data in there where you can be immediately contacted. Sadly not outright illegal to just spam filter this inbox.