A more accurate title would probably have been "Slack's default settings are awful, and you're probably using it wrong", but that just isn't quite as catchy, yo

A more accurate title would probably have been "Slack's default settings are awful, and you're probably using it wrong", but that just isn't quite as catchy, you know? I will say that I disagree a bit with your analogy, although I get where you're going. I'd claim that Slack manufactures both the straw and the drink, and we're happily chugging it despite the fact that it's four loko and we know it's bad for us. I didn't tackle this in the article - you can, honestly, substitute Slack for any other communication tool, including email - but maybe I should've. Doesn't Slack hold some responsibility for how their product is used?