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It's a feature not a bug, you signed up for something, didn't cancel and were billed for it.
by jonknee 8y ago
It's a feature not a bug, you signed up for something, didn't cancel and were billed for it.
- geertj 8y agoNobody is perfect. GGP seemed to go through a difficult time.
- abraham_lincoln 8y agoThey cut his service for lack of payment, then charged him.
- 1123581321 8y agoI don’t blame OP for being in a bad situation but Netflix can’t add another card on their own. That’s preposterous, sorry. I’m guessing that OP tried to start another free trial and inadvertently paid because they weren’t eligible. Last I checked, Netflix makes the trial-ineligible payment screen similar enough to the trial-activation-with-valid-card screen that this is possible. It’s a bit of a dark pattern. But it would be national news if they worked with banks to steal new credit card numbers.
- 14 8y agoI did not try and start a free trial and the story is accurate. I take the blame, fool me once as they say, as apparently netflix is part of the Visa Updater program [1] which allowed them to get my new details without me giving it to them. A learning experience for sure. It is meant to prevent lose of service when you get a new card. I had never heard of it before so had to learn of it in a difficult way. [1]-https://usa.visa.com/dam/VCOM/download/merchants/visa-account-updater-product-information-fact-sheet-for-merchants.pdf https://usa.visa.com/dam/VCOM/download/merchants/visa-accoun...
- 1123581321 8y agoAh, I did not know about that “feature.” Sorry; I was wrong. I think an email letting you manually agree to each institution to receive the update would be much better than silent and automatic here!