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Dropbox is down
- jtchang 16y agoHey...they at least posted something. I love when companies communicate that they are down rather than just stonewalling. In this day and age when systems are ridiculously complex I expect stuff to go down every so often. It is how they handle it that counts.
- davewiner 16y agoTotally agree. And the community responds quickly too.
- tokenadult 16y agoAlready working again for me.
- MikeCapone 16y agoStill down for me. You can get status updates here: https://twitter.com/#!/dropboxops https://twitter.com/#!/dropboxops
- portman 16y agoFor me, Dropbox.com is up but scripting.com is down. I believe this is one of those rare circumstances when I can use the word "irony" correctly.
- technoweenie 16y agoDropbox.com is up, sure. The service is down though.
- sorbus 16y agoSame for me. Interestingly, according to downforeveryoneorjustme, scripting.com is down as is dropbox.com. This is a bit odd, as it seems to load and work perfectly for me, albeit with https.
- code_duck 16y agoNobody has ever encouraged me to rely on scripting.com for my own business, though, so I could accept that situation more easily.
- mtigas 16y agoWorks for me, oddly enough. Rolling blackouts, eh?
- jeromewbrock 16y agoscripting.com is down
- Sukotto 16y agoUse this link to keep an eye on things: http://status.dropbox.com/ http://status.dropbox.com/
- dpcan 16y agoYikes. They are doing it wrong. This is the classic case of "working hard to fix things when they should be spending a little more time updating clients and being descriptive about the problem." I've been involved with so many down-time instances with web hosts and web service providers that I can tell you the #1 thing that pisses people off is the lack of communication - MORE THAN THE DOWNTIME ITSELF! If they could tell us some technical, but not too revealing, details, that would be great. Then those of us with experience can guess what the time frame will ACTUALLY be to fix the problem, while others can at least get the feeling that they getting to the bottom of the problem.
- kscaldef 16y agoI'll be the contrary voice. At this point, I don't really care what the cause of the downtime is and I'd prefer that their engineers are working full time on fixing it, rather than writing extended blog posts about it. If they have a solid ETA on a fix, that might be nice to know, but from my experience it's unusual to be able to give such a number with confidence. After the fact, maybe there is an interesting story to tell about what went wrong and how they hope to avoid it in the future, but that's for tomorrow not today.
- iamdave 16y agoAgreed, when I saw this status page I let out a slight sigh of relief seeing a straight forward "currently down" "working normally" site, instead of a series of blog entries ala twitter and tumblr. It's nice that you want to write, but for the love of God get back to work.
- mikeryan 16y agoI'll go in the middle. First having a page like this where I can make sure I'm not the issue is helpful and I can be somewhat comforted there. However, now that I've discovered the issue doesn't exist between my ass and my keyboard I'd also like some sort of idea on the depth of the issue and a timeframe for a fix.
- snissn 16y ago1and1.com is down today http://twitter.com/#search?q=1and1 http://twitter.com/#search?q=1and1
- Griever 16y agoI've had constant issues with 1and1 over the years with their less than reliable uptime. At least one of my sites (which are relatively low-traffic sites) goes down once a week for an undetermined amount of time. Has anybody had better experiences with other hosts? I've been thinking of trying out Linode lately..
- mickeyben 16y agoI experienced the same issues with 1and1 last year. It goes down often and they took sometime few days to reply to tickets (when they reply). I'm now happy on Linode for my own stuff and on engine yard for work-related hosting.
- profquail 16y agoCheck out ElasticHosts...I started using them a few months back to run some servers, and I've got nothing but good things to say about them (so far).
- sprout 16y agoI just came into a position where I inherited a site running on 1and1. Yesterday their DNS went down for a half an hour, that was a fun half hour. I've never really had problems with HostGator or asmallorange. HostGator can be slow, but it's good value for the price, and pretty clean cpanel interface on the whole. ASO has good support and seems pretty snappy. (Of course I'm using an absurd amount of disk space on HostGator, mostly for backups.) The biggest thing with 1and1 is what a huge mess their administrative interface is. Almost half of the space is ads trying to upsell you to their other services. You would think as a paying customer they could leave me alone.
- Griever 16y agoIt's both good and bad to see others are sharing my experiences. And yes, their admin interface is absolutely horrible. Thanks for sharing!
- whereareyou 16y agoThey're Up Now: http://status.dropbox.com/ http://status.dropbox.com/ 11:55 pst
- Aegean 16y agoI would be interested to know how this is a 49 point worth submission
- caseyalbert 16y agoI'll guess that it's because many HN readers (including myself) heavily rely on Dropbox, pretty much every day of the calendar year.
- jcdreads 16y agoAlso, DropBox is a YC-funded startup.
- qq66 16y agoIt highlights the dangers of the cloud as people move more and more "mission-critical" applications to the Web.
- derefr 16y agoCalling a service going down a "danger of the cloud" is sensationalist, like calling any pervert who has ever touched a keyboard an "Internet predator." The adjective 'Internet' in that case, or 'cloud' in this one, does not usefully divide the problem space. Your service will have the same amount of unpredictable black-swan downtime whether it is local or remote. The difference is, when the only person you have to blame is yourself (or someone you empathize with), you mentally downplay the downtime—whereas, when you can point a finger and create a mental "us/them" division, you exaggerate it.
- DanLar75 16y agoI very much consider Dropbox one of the very best when it comes to communicating and solving issues. Wouldn't worry to much.